Great staff they were patient in translating things to us. We had to wake up early for immagration and when we returned earlier than anticipated they let us recheck in our room from 1030am-12pm so we could shower.

1. Room ok. 2. Breakfast ok. 3. Swimming pool and sauna ok.

1. Not ready room assigned at first, had to come downstairs to ask for another room. 2. Someone with a key tried to enter my room when I was inside, without asking first for permission. 3. Shower not available at swimming pool & sauna area. 4. Water supply not working at WC room located next to sauna. 5. Stairs area needs to be cleaned more often, some dirt observed.

Wonderful room on the 8th floor Friendly staff Breakfast

The hotel was at a great central location, super close to everything! The breakfast was amazing and the air conditioner in the room was wonderful to come back to at the end of the day. WiFi was fast. Oh! Also the pool lights changed colors in the evening, so that was cool.

There was a card in the room threatening to charge you $40 if you stained/marked a towel. I had thrown a towel over the shower curtain rod after using it, and when I pulled it off it had black marks all over it (I guess the shower curtain rod wasn’t clean). I scrubbed that towel for 30min so I wouldn’t be charged! Once while showering as normal, water actually came up from the floor drain and started flooding the bathroom. I turned off the shower, waited until the water went back down the drain, and cautiously turned the shower back on low pressure and finished my shower. There was not clear understanding between employees. We were looking for a hotel to spend New Year’s at, and the website said their pool would be open until 9:30pm. So we called beforehand to see if New Year’s Eve would be different since it’s a holiday. Over the phone they said the pool would be open until midnight. Upon arrival the front desk said the pool would be open until 9:30, at which point people who bought an expensive dinner could stay at the pool later. When we actually got in the pool that evening employees came out and said the pool was only open until 8:30pm, so they could get ready for the dinner. Also, I didn’t ask for a window in our room because I assumed there would be one. There was no window to see the fireworks that night from our room, just four walls. Not a big deal, because we just went up to the top floor terrace and watched them there (beautiful from the center of the city).