Me encantaron las instalaciones son verdaderamente hermosas

Que pongan un pulso al entrar, es un sistema anticuado, obsoleto y aburrido

I have been staying here for years and love the location and normally accommodating staff.

Staff communication and friendliness. I booked my 40th birthday trip with my girl and a bunch of friends. I decided to upgrade and get one of the nice suites, but I was not allowed to bring any of my friends (who were also hotel guests) up to my large room to have drinks. No where does it say that is not allowed when booking the room, or was it told to me when I checked in. This ruined my trip as it makes no sense to have a large room when it can only be used by myself and my girl. We were allowed to go to my friends rooms in the other tower but were stopped by security rudely when I tried to bring my friends up for a drink before dinner. When I went to ask the front desk what was going on the lady was very standoffish and rude, basically said it was my problem and there is nothing they can do about it. I was shocked as I have stayed here for years many times and being my 40th birthday party I feel now as if I should have gone somewhere else. I will probably be looking at other accommodations on my next trip down.

Location

Old worn out furniture, some faucets did not work, miniature tv

One of the worst experience I’ve ever had the restroom shower. It was terrible as soon as we got there we had no service or electricity worst experience ever!!!!!

2 hour wait for some towels . No fridge

View. Waves

No coffe before 8:00 am

location it’s great

The location was absolutely amazing the sound of the ocean was breath taking very clean

There wasn't a lot of amenities no fridge no bathroom mates the beds were not comfortable