Sojourn Spa Hotel Melaka

Room size is good enough for 2 pax and provides all necessities . Clean and comfortable

Not eatery in the premise. Will be nice to have cafe

the location, and the room size just nice,. front desk is helpful

the TV, mattress is old. the room aircon is not cold enough.

I had a pleasant stay at Sojourn Spa Malala Hotel and overall enjoyed the experience. The hotel was comfortable, and the staff were friendly and helpful. The room was also generally clean and suitable for a relaxing stay.

One area that could be improved is the bathroom design. After taking a shower, water tends to spread across the entire bathroom floor, including the area around the toilet bowl. This makes the floor very wet and can be inconvenient and potentially slippery.

- Pleasant serai smell all over the hotel. - The corridor and lobby were cold during hot weather. - Buggy service was available when needed. - Drinking water was provided.

- The road to parking was small and difficult to access. The parking was uncovered. The staff should have asked us to unload the luggage before going to parking. - The room was not clean thoroughly. Can see some leftover hairs on floor and dust on bedsheets... - The breakfast...was disappointing, very limited choice, choosing 1 out of 4, tasted not good too. It's fine to not having breakfast buffet but they didn't even serve ice under such hot weather. Reason given us is...no ice. - Cash deposit was needed! Strongly suggest they consider using credit card to collect deposit. - TV was not functioning... - Some amenities in bathroom was not refilled.