It was noisy, dark and miserable

We paid the same price for a wonderful place near Tenby this was disgraceful

The location was fabulous, really pleased as it was close to all amenities and in relation to other reviews we would say that we didn't have any issues with road / pedestrian noise especially as we stayed on a busy weekend too. The room was pleasant apart from a few issues however we would say that the beds are very comfy we had an enjoyable sleep. Parking wasn't an issue as there were convenient car parks nearby to use.

Very disappointed with Breakfast in fact it was a bit of a shock in the morning as we were advised on arrival that there would be a Continental Breakfast however when we went down for breakfast it was only cereal, toast, some fruit and yoghurt which had to be prepared yourself suppose not a problem, along with Coffee no Tea was provided or available and fruit juice. Our impression of a Continental breakfast consists of various fruits, yoghurts, croissants, bagels, pastries, waffles and some also provide cold meats and cheeses etc not just cereal, toast, some fruit and yoghurt, also there wasn't much choice of toppings for toast only two options and only 2 varieties of bread, must say breakfast was poor. In relation to the room this was ample for our needs however we would like to mention that our room had a damp patch on the ceiling whereby it looked like they had been a leak previously, there were marks and holes on one of the bottom sheets on the bed and as for the tea tray there wasn't enough variety of drinks sachets provided only two coffee / tea and four cartons of milk also the Coffee was off in fact it was solid inside the packets so were undrinkable. Also the kettle didn't boil correctly so you were only getting lukewarm drinks. If we were staying longer than one night we would have definitely brought these issues to their attention.

Excellent friendly staff. Great location. Parking nearby at a reasonable cost.

Excellent location,clean and staff was very helpful

Bed was very hard

Staff were friendly, polite and helpful.

Room was dirty and noisy. Even though we booked for 2 only 1 teabag although the kettle didn't work! Soap in the bathroom would have been nice!

Very good location as it was close to the train station and the shops

Nothing

The staff was nice Location good Breakfast good

Bed and pillows uncomfortable Decor shabby Furniture and carpets in poor condition Windows broken Unclean

The hotel is central and close to amenities with a fabulous location (I had booked 6 rooms altogether). The staff were very helpful, and rooms were clean and tidy with coffee/tea options in your room, they were also very accommodating when I asked for an early check-in because our bus was picking us up earlier then 4pm

Breakfast was limited to full English, Also, a vegetarian option there was plenty of bread/toast, jams/marmalade & yoghurt, and fruit & nut options .. would like to see other options such as omlettes breakfast rolls but this is just a suggestion rather than a didn't like

You can hear noise really clearly from the corridors / other rooms / doors opening and closing.

It was available when most other properties were fully booked.

My room was on the ground floor, right beside a road, with late night revellers passing until we’ll after midnight. I even had a young girl standing outside my window, singing loudly, whilst waiting with her boyfriend for a taxi. No air conditioning, so I had to have the window open.

The location was great being in the town and near the train station.

Thought the price of the room was expensive, no breakfast included.

the proximity to the town centre and a carpark was a bonus. The room (no.4) was clean and bright. and the bed comfortable. The Jill of all trades was most helpful and her cheerfulness brightened up a dull day,

Central location. Brilliant Pizza.

Earlier check in time.

Staff were somewhat helpful.

Small rooms, dated, worn or broken furnishings and old facilities with limescale. Check in time is so late (4pm) and parking is inconvenient.

The accommodation is in a good location

The room was very small, and very dirty with stains on the duvet and thick dust on the carpet. The bathroom was awful, with no shower screen so the water went everywhere on the floor. We chose not to eat breakfast after seeing the condition of the room, so didn’t want to trust the kitchen being any better. £100 a night was way overpriced.

Nothing what so ever about this hotel rooms need to be cleaned no hot water 😡

Everything never book the place again very very poor

The location was perfect. Near town centre, car park, Castle, good pubs and restaurants.

Nothing. I couldn't have asked fir more

The location was excellent. As I was using public transport, it was good to be near the bus and train stations. The room was comfortable. The restaurant staff, who covered the guest house as well, were as helpful as they could be and were very friendly.

There was no hot water in the morning for 2 of my 4 days. I was told this was because the time switch on the heating hadn't been re-set when the clocks went forward. However, even the day after it had been corrected, there was still no hot water. My room was not cleaned on the first 2 days. This meant the coffee was not re-stocked. I was given a good supply when I asked. The room was adequately clean, but places like the bathroom window frames, skirting boards etc were not clean.

Almost all perfect

Worn down rooms, expensive compared to similar near by

Comfy bed.

Room was cold and couldn't get the radiator to work. Shower was poor with no curtain.

it was close to the town

northing

Comfortable beds, shower worked. Good central location. Breakfast was ok but could of been bigger.

Lack of support for issues such as blocked drains in shower. Wasn't able to help with wifi code. No room cleaning was had for the duration of the stay.. Staff seemed confused and unable to help with basic queries. Whats going on?

nothing

everything we arrived and our room was freezing so we was moved to another room which was abit better no plug for the sink in the bathroom, mold in the shower cubicle, cobwebs,we went for breakfast on the first morning we had already pre ordered from the night before and we waited over 30 minutes for it to arrive and it was cold other people who came in after us got served before us, and I had to point out the tomato sauce bottle was black around the rim 🤮,then there was no heating from 10am in the morning as they switched it off and it didn’t come back on couldn’t find anyone when we went for breakfast at 9am all in darkness so we didn’t get anything or talk to anyone before we left. I think we was the only guests there