The hotel was extremely clean. Good airconditioning is always a plus! The front of house staff were very friendly and helpful with calling taxis. On the second day, I found a great bakery/ cafe in the Galleria behind the hotel. Extremely reasonably priced and much friendlier than the cafes further up the road. Possibly my fault as I have zero Italian. Controversial, but I actually enjoyed the numerous sirens from the busy street out front that my room faced. Quite exciting :)

The rooms would benefit from a kettle and coffee/tea making facilities. They sell sachets to make hot drinks, but there's no kettle. I would even have been happy to hire one. As there is no restaurant on site (though there is breakfast), some kind of in-room amenities would be appreciated. Though some restaurants are recommended, perhaps a link to delivery services would help guests to manage before they are able to get their bearings and venture out. First night in Milan and I ended up with a kebab shop pizza :(

Cleanliness. Proximity to metro station.

Uncomfortable beds, both mattresses overused, so in the middle was like a hole. There is no space for clothes whatsoever. A great variety for breakfast but under par quality for almost everything. The coffee it is terrible.

Wir waren im 11 Stock und hatten einen unglaublichen Panoramablick vom Zimmer aus, U-Bahn nah und super gemütliches Bett.

Unser Zimmer war in Richtung Hauptstraße. Wir haben Nachts viele Autos hupen und tatütata gehört.

Good air conditioning. Safe large enough for a laptop. Comfortable beds. Helpful and polite reception staff. Close to the metro.

Rooms have zero noise isolation. The shower is flooding the bathroom. Sometimes impolite and pushy staff at breakfast.

Гатэль знаходзіцца блізка да метро і даволі танны ў параўнанні з іншымі прапановамі. За паўгадзіны можна дабрацца амаль да кожнай турыстычнай кропкі. Някепскі ложак. Ёсць вешакі і сейф. У чэрвеньскую спёку кандыцыянер у нумары быў вельмі прыдатным.

Побач шумная дарога, мала кафэ і рэстарацый, таму заўсёды прыходзілася ехаць на метро ў іншае месца за сняданкам. Шумная вентыляцыя, з-за якой цяжка было заснуць, таму прыходзілася прыадчыняць вакно на ноч. Вялікі мінус - адна разетка ў нумары. Ванны пакой пакідае непрыемныя ўражанні: у душавой кабіне у кутах заўважная цвіль (напэўна, праз кепскую вентыляцыю), зліў мыйні быў без верхняга клапану, так што лёгка можна было нешта выпадкова выраніць туды. Гумкі шкляных дзвярэй душавой кепска прылягаюць, таму падчас мыцця вада пачынае трохі выліваецца з душавой на падлогу і стварае лужыну.

Room was clean and airy. I liked that we could open the window. Staff were very friendly. Bed was so comfortable.

only 1 plug socket available which isn't great when we have phones, watches and ipads to charge

The receptionists are very helpful when we have requests! The night shift guy even went to our room to deliver our request, much appreciated! ❤️

The room cleaners are sometimes lazy. They don't clean properly and sometimes flip the hanging paper on the door just so they don't clean it (we needed our room to be cleaned properly because it's a long stay) ! Happened to us many times not just once.

The hotel is very close to the Metro 1 line, which is 25mins to Duomo. Supermarkets, restaurants near by. The rooms are very clear.

It's too noisy, because its on big Boulevard and from corridors coming so much loud too. Not enough sockets, none near the bed