Super Hotel Matsumoto Ekimae

The hotel was excellent value for money snd in a great location to the Matsumoto Train and Bus station

Value for money Location Cheap onsite coin operated laundry

Great location, just a short walk from the station. You got to choose your pillow. There was also a unique pillow in the room which turned out to be my favorite pillow the whole trip. I had a nice view of the street out front but it was quiet. The staff was excellent, so friendly. You also get breakfast which was one of two places we stayed in two weeks that provided it.

Good location, and staffs were friendly and helpful. Like the laundry facilities

The room was very small, especially the shower room.

The staff was very polite and professional. The location is good.

We were in Matsumoto for a pleasure trip. The Hotel is very close to the station and it is very convenient and easily noticeable from the station premises. The Hotel does not provide a key card, they have a security password system. The security password is required to enter the building between 1200hrs to 0700hrs. The security password is printed on paper which can be easily lost. The paper is needed for checkout. So it will be better if they can use a better quality paper with a thickness like the one we received from the train Suica recharge machines. The room we stayed in comes with a loft bed which we think is unnecessary. We think they should accommodate the loft bed for some rooms only who desperately need such rooms. The guests with more luggage may have difficulties staying in the room because the loft bed steals some space, instead of the shelf the steps to the loft bed is there, which obviously cannot store any luggage as the height of the step and the height of our luggage most likely do not match. The bathroom is very small, it would be difficult to use the bathroom for a tall person. The room does not come with mineral water like other hotels in the same range. We stayed 2 nights, the booking option is only with breakfast. The breakfast was not up to the mark, especially since Sunday breakfast is terrible, we had to go to the coffee shop nearby to have a decent breakfast. We went for breakfast on Monday also, it was slightly better than Sunday. However, they do not provide, bread/pastries for breakfast which we think is unfair as everyone cannot eat rice for breakfast.