Code was emailed out for property

Nothing

Everything was beyond my expectations. The only draw back was we were given the wrong code for our rental and it took a bit of time to get the right code. Other than that the property was great! Surprisingly quiet for being in such a central location.

Being given the wrong code to access the unit was a drawback. Also being charged the city tax for 4 people when they knew the age of two of the guests were children and should not have been charged.

The location, breakfast next door, and the size of the space were great for the price!

The faucet in the kitchen is dangerously loose in Apartment E, and the mold in the shower is not hygenic. Also the excessive and inaccurate emails 3-4 days prior to check in were hard when travelling and trying to enjoy our time.

Great location, lovely building and apartment with everything that you need. Everything felt clean and fresh. Super easy check in with a code emailed to you before arrival. Highly recommend.

Location, space and the breakfast in local cafe.

Great location, good value, plenty of room and very clean.

Stairs a bit dangerous for young children

Spacious apartment. Room for everyone. Clean. Centrally located. Walk able to everywhere. Enough rooms and space.

The stairs are a safety hazard for the kids inside the apartment. Very sharp angled roof in the upstairs rooms. The entrance to the building is pretty grimy and dirty. It is clean once you get in the main door. The hot water stopped working after 1 person took a bath. The hosts didn't respond to our queries on that.

excellent location. nice size apartment with most things needed. dishwasher and washing machine.

little noise at night. shower was clogged and kitchen sink faucet was lose. no one at property to ask questions or available for anything, but they were pretty responsive via messaging

Great location, very clean, room was very spacious, easy access with door code, good contact with host.

The bed was very squeaky which was not nice with our baby next to us in his travel cot.

I had an awful experience at this property. Check-in way easy and the apartment was nice but the external building was not locked when I checked in and the door was also damaged. I messaged the property and they messaged me back saying the door was open from 9:00 to 16:00 to accommodate cleaning. No problem. Well, when I got home at 22:00 the door was still not locked- my two friends and I tried everything to get it to lock and it did not. I continuously sent messages throughout my stay saying the door was unlocked and received no response. As a female traveling alone I did not feel comfortable staying in a busy neighborhood where anyone could walk through the front door. I messaged the property and booking.com after the stay - the response I got from the property was that there was nothing wrong with the door and I was mistaken. The response and resolution process has been completely unacceptable and it doesn't feel as though the property or booking.com cares about the safety of their customers. On top of this, the property was supposed to replace the towels every two days and I never got those either.

- everything was perfect

- there were ants in the apartment, but I think this thing can be corrected very easy. - the internet speed was very slow(on wifi provided by the hist) - the apartment should have a clothes washing machine

breakfast

service from the reception lady by phone top Floor room bad WiFi tv signal broken curtains notting was done during the stay when we mentioned

Location is the best, close to everything. Apartment is spacious.

Bathroom could be cleaner. There was mold in the shower.

only location

1 cleaning policy 2 no response from maintenance 3 not good facilities

You access the apartment with a code that is sent to your email. Very practical ! Location is super as you are close to the Commercio Square and you are in the old town. Plenty of restaurants close to the apartment. I highly recommend this place

Nothing

Great location, clean, well designed and overall a great experience.

close to city center

a bit outdated furniture, air conditioning not heating the room, therefore it was a bit cold in the end of February

Well equipped, comfortable space and lication

Mattress. We found it way too hard

space, location

they gave us the wrong access code so we couldn’t enter the property. had to wait with 3 kids in a tiny hall to find the manager and get the right access code.