The hotel is located at a very convenient place for car travelers, good parking space, nice little swimming pool. The food quality is very good but the service is very poor.

The service at the restaurant was hopeless. There is some scope for cleanliness.

ajay and ashwin front office staff , being very polite to us . swimming pool was beautifully located ... but than 0 towels here also... so no point

Towels per guest not provided and hand towels not provided.. hotel staff refused to give towels... THERE WAS ONLY 1 bath towel and 0 hand towel in ROOM 216 1 bath towel and 0 hand towel in ROOM 215.... hand towel was never provided..even after call 0 glasses and 0 cups in room 216 0 glasses and 1 cup in room 215 1 water bottle in room 215 was provided ..even after several calls we never got water , we than later bought cold drink and water bottles from outside as The hotel made us feel guilty and small when we asked for glasses , water bottle WASHROOM HANDLE WAS BROKEN IN room no 215 ... we complained ... but I am speechless here... Locker was NOT working in room 216 ..again one of member could not go anywhere...as the housekeeping staff after several calls came after 3 hours in room to fix it... many things i didnt write because of ajay and ashwin front office staff , being very polite to us .. but now we are writing ... reception ladies washroom was so dirty .. that even their front office lady staff couldn't tolerate the smell and dirt in it... The quilt was DIRTY ... in room 216 we had to call housekeeping manager twice or thrice.. 24 hour room service not provided .. 10.30pm we called to order for snacks.. they only said this is last order and can only provide french fries.no other food. 8.30pm we arrived from aarti .. we asked for room clean... housekeeping refused to give a clean up... and than after huge argument i myself has to clean up room with staff as i was travelling with my small kids Next morning one of our guest had stomach ache.. she was ill so came back room without having food ... we asked them to send plate in room...staff again refused and asked for payment ... and than when we inquired she get a call from satvinder F&B incharge... shouting at us.. khana nahi ayega room mein apko pay karna padega... He misbehaved with a girl.. Above our basic amenities and services required by any 4 star..We made a booking looking at 4 STAR...

Please reduce some taxes.

Bills taxes