Tudo

Nada

Tudo muito bom

The property is very beautiful and the room we stayed was spacious and very clean. Julio is an amazing employee and saves the place in terms of customer service, he and the waiter Lucas are the reason we don’t give 1 star to the customer service.

There was a construction inside the hotel, just in front of our room, with lots of noise, workers smoking and talking very loud. Complained to the manager, she just said it was true and walked away. Not even said sorry for the inconvenience.

Wonderful getaway. Various features of a real 5 stars hotel. Cozy and charming hotel, with large rooms, with king size beds and bathtubs. Great SPA. Very friendly staff.

WiFi was not working properly, and not working at all in our room. However, I am sure they will fix this problem shortly.

very friendly staff, great food, comfortable and peaceful

poor internet signal in the room

The staff is amazing and the facilities are very good. breakfast also very nice!

The road to get to the hotel is very bad. In rainy days gets very complicated to arrive if you have regular cars… the restaurant of the hotel is ok, quite expensive for the quality and variety offered.

Everything

Food, close contact with nature, the friendliness of the staff, room cleaness and attention to detail

The rain caused us some trouble getting to the hotel but it made it a charming adventure.