Just a few steps from the town centre but quiet. Very clean and cosy. Staff was friendly and helpful. We arrived at night when reception doesn't, hotel send instructions fir us how to check in.

Delightful boutique hotel very close to Santiago centre. Easy walk to the Cathedral (~500m?) and the main tourist sites. For a ~20 room hotel the public space was generous - dining area, lounge, terrace. Reception well staffed and extremely helpful. Parking in public carpark ~200m away. And our room was spacious and luxurious.

I can't think of anything that fell short of expectations. Didn't like having to move on...

nice and clean room. good breakfast. helpful and friendly staff

weak internet service, noisy air conditioner, loud noises in the morning - mechanical?

Lovely clean hotel. About 8 minutes walk from Centre. Good continental breakfast. Helpful friendly staff. Really good value for money.

There was nothing to "not like"

Staff in the reception was very helpful.

Good location, quiet but near to old town. Very clean. Comfortable bed but uncomfortable large pillow. Good air condition. Fridge in the room.

Very strong smell of detergent in the room that hardly disappeared. Breakfast ok considering the price. No eggs or other warm dishes. However, coffee was very good. Breakfast tables were not cleared and not cleaned after leaving of the guests.

La atencion y el hotel en general muy lindo el hotel

Extremely well appointed room; quiet, in a great location really close to the historic centre of Santiago, and comfortable. Staff were extremely helpful and check-in process (mine was after reception hours) smooth.

AC could have been colder

great location to everything

The room was a good size, beds very comfortable, breakfast and breakfast room all good. The location is great, very central but in a quiet corner, very near the museum of modern art, which is also great.

excellent breakfast and the staff is really friendly getting out of their way to make your stay comfortable

the attic rooms can be little hot in the summer

clean, friendly, comfortable, good location and good breakfast

one problem only- air conditioner did not work in my room. they couldn’t move me to another room so they gave me a tower fan to carry up to the room myself and told me to open the window. not the greatest. also, thin walls!

clean and location

the air conditioner at night in certain rooms was not great. they had to switch us

Lots of positives. Efficient reception. Quiet room - no noise from street at all, a little noise from people moving around upstairs and faint toilet flushing but not nearly as bad as some hotels that I have been in. Air conditioning was working well. Decent breakfast. Pleasant area for eating and nice bit to sit outside to eat too. Reception area small but never got crowded. Similarly with breakfast we went around 9 and it was very quiet. Nice not to have a big queue. Liked the location, close to a street with nice bars and restaurants but still very quiet. Good access to historic centre without the noise.

The room was small for the price we paid.

This is a small boutique hotel, in a very nice location in the center with an amazing view. The hotel has an excellent place for a very good breakfast and a garden with seating. A really nice and helpful receptionist was available during our stay.

very quiet, comfortable room and powerful air conditioning. Breakfast was perfect. Very kind staff.