Location, the apartment was warm and well equipped, nice walk in shower. Sheets, towels etc clean and good quality.

Parking was tricky. No cloths to wipe surfaces or tea towels, there is however a dish washer. My son is disabled so struggled a bit with the stairs so I would ask for ground floor next time.

The apartment was spacious and light and fully equipped . The view and position in the town.

Constant noise from workman's tools repairing bay windows the whole time of our stay. Management failed to inform us about the ongoing works being done during our stay. Limited parking because of contractors vans tools and ladders. Toilet seat broken .dust from workman repairing right outside our windows No TV signal on last day( roofers)?

allocated parking was a bonus, it was in a quiet residential area within walking distance to the town centre Two 2 seater sofas which were ideal for 2 couples, beds were comfortable with lovely bedding The apartment was warm and cosy

maintenance needs attention for example, there was no lock on the bathroom door, leak under sink, hoover full and smells of wet dog

the oven hadn’t been cleaned!!

The instructions were clear

The flat was lovely, very clean, comfortable and warm.

Nothing to improve on.

All in all, I'm positive about the location. Really loved the place, with excellent WiFi, a nice kitchen, and a comfy living room. The bathroom and shower specifically were splendid.

The number provided with the booking was of a company called Nightspace and they only took calls between business hours. We arrived at 7 pm after driving a day from Belgium to Harrogate. If it weren't for the nice elderly couple living downstairs, we would never have been able to get the keys. The code provided for us to get the keys didn't work so we were very lucky the man of the couple knew the host personally. I also tried to send a text to the number provided a day before arrival, just to check if everything was ok and what we needed to do. Never got a response. The beds were also pretty small, if you're above average height, it will be too small for you. The mattress & cushions were very hard which caused me to never have a good night's rest.

Beds were firm (as I like it) but springs not so comfy (worn?)