Die Lage war wirklich optimal, wenn man nahe des Hafens und mit toller Aussicht übernachten möchte. Wir waren allerdings nur 2 Nächte im Hotel. Der Schräg-Aufzug hinunter zum Hafen ist absolut genial!

Die Zimmer sind schon sehr abgewohnt. Eine Renovierung der Zimmer wäre wirklich angebracht. Leider waren keinerlei Steckdosen in Bettnähe. Nur eine im Bad und eine hinter dem Fernseher.

Quasi tutto

5 piano senza bidet

clean and nice place to stay. Swimming pool is great and comfortable to chill out every evening.

We had a family room with bunk bed. The room was spacious and we had plenty of space for all of us. The room was clean and beds comfortable. The hotel has a beautiful view of Palma and is in a great location for the beaches and a 20 minute bus trip into the city of Palma. The staff are very friendly and helpful too.

Nothing.

Proximity to port, restaurants, and beaches! Easily accessible and felt private enough. Amazing breakfast set up, too.

NA

Excellent hotel, our stay was pleasant, our room met our requirements, highly recommend

Staff were exceptional - friendly and gave loads of options for sightseeing in the area. Swimming pool area was fantastic and easy to use towel system. Food was good in the restaraunt. Good self-balcony size.

Gym was tiny and a bit random. There was only two weights of 10kg. The hot breakfast options were cold and not tasty but I loved the fruit options.

Very central, front desk were friendly and smiled and very nice. The view was wonderful. The breakfast choices at the buffet are also a plus. So much variety. The pool was very nice. Drinks were excellent.

Some of the breakfast staff at the dining room need to smile more. Not very friendly. Doesn’t hurt to be more approachable when you speak to someone. A waiter Danny was not very nice. We asked him for some ice & he was upset and wanted 3 euros. He needs to smile more and be more approachable not uptight and rude.

Lovely view over the port from the bar roof terrace and pool. Our room was recently refurbished and very comfortable. Very good customer service.

Little tricky to find as Google maps was confused by the new roads being built on port front.

Nothing at all

The hotel it's far away from having 4*,I wouldn't not even give 2*,they accept pets but they're far away from being 'pet friendly'..all over this hotel was a big mistake,never again

Amazing view from hotel as was given an upgrade to a suite. Pool and gym were also good

Nil

absolutely clean and comfortable room highly recommended

The hotel was lovely, great breakfast.

Hotel is quite far from Palma city center, the pool was small.

Nice terrace view on the harbour and cathedral

Small elevator and very warm inside, quite tight room. Location quite far from city center.

Nothing

Very rude staff they sold our room type although w head a paid booking with a confirmation number. They even addressed us in ps Amish saying words like mierda and puta

A great hotel for a few days in Palma. Great facilities including swimming pool with plenty of sun loungers in both sun and shade, bar and gym. Our room had a view of the bay which we weren't expecting when we booked! Staff always friendly and helpful whenever approached.

A good location to use as a base however it was a minimum 25-30 minute walk and/or bus journey to common other places eg. old town or the beach. Hotel is close to a couple of useful bus routes which helped with this.

Hotel room was really nice. I had mentioned it was our wedding anniversary and we had a bottle of cava and a cake put in our room on arrival. Pool was good and the view over Palma was fantastic. We ate at the hotel one night and enjoyed it. Reasonable prices for food and drink. We loved the funicular and made use of this several times!

Customer service was hit and miss. Some were nice but there were some staff who were not so friendly or accommodating. One tried to charge me money for ice! I just wanted ice to chill my bottle of Cava. I thought the floor in the hotel room was not cleaned as my feet got really dirty and I had to wear flip flops in the room. Perhaps they could offer (room) slippers if that’s the case. We had also asked if late checkout was available and was told to ask the morning of our checkout. Upon doing so, we were then told the hotel was full and this was not possible. Surely they knew the hotel would be full the day before. I don’t think they were genuine about the hotel being full and it was easier to just say it was full! Just a note that the hotel location is a bit of a trek from the main town and it takes about an hour walk to get to the cathedral!

Location

Not clean. Bugs and anta in bed

Beautiful view. Fantastic staff. Because the hotel was full and it was my spouse’s birthday, we got upgraded to a fabulous suite with a terrasse overlooking the bay. It was fabulous!

Everything was fine.

Fantastic hotel, we arrived late and the staff were very accommodating. Everyone we met was super friendly. Room was beautiful and very spacious! It had a fab balcony to sit and relax on. Breakfast was delicious, one of the best I’ve had, there was so much choice and all very good quality. We stayed before boarding a cruise and could view the ship pulling into the port!

Nothing!

Rooms don’t meet the pictures. Our bed was full of ants and they weren’t able to give us another, we had to leave an book a hotel after midnight. All of this for a total of 166euro/night

View. Room and balcony. Staff were very helpful and friendly in the restaurant and bar. Bar was well stocked . One particular staff member was uber efficient,Friendly and organised. She was called Ana, totally outshone the rest of the staff. V focused and attentive

Check in and towell hire was a laborious and long winded process a bit old fashioned