The Retreat, Elcot Park

Calm Relaxing Welcoming

Nothing

We loved everything about this property. Excellent facilities, pretty gardens and delicious food. However, the best thing about this hotel is the staff. Especially Lucy who looked after us for days in the dining room. I must also compliment the ladies on reception who made our daughter’s wedding day extra special. Also the staff in the spa, especially the beauticians. If you are looking for that special hotel I can’t recommend the Retreat highly enough.

Not a thing. I would however like to see some salad served at the buffet breakfast. 😊

The beds were incredibly comfortable, the breakfast was top notch, food in the restaurant was delicious and the spa was divine!

Nothing...

The grounds and the building itself are genuinely impressive. Beautiful setting and a striking house.

The room did not match the price. At £300+ a night there was no fridge, and the TV was roughly the size of a laptop screen. Cleaning wasn’t great : a pile of random items had been left under the bed and clearly hadn’t been touched. You’d also expect a room of that price to have a bath, and it didn’t - just a shower without an appropriate screen so water got everywhere. We flagged in advance that this was our mini-moon and received nothing at all, other than a brief congratulations from the receptionist on arrival. Breakfast service was slow on one morning, with a 15+ minute wait on eggs that had to be ordered, and the machine coffee was weak. Staff generally came across as disinterested and spent a fair bit of time chatting among themselves rather than working the room. The setting promises a high-end country house stay and the delivery isn’t really there.