the location is great and room is spacious;

There was ample space. large rooms

No hot water. you have to call the front desk for them to turn on the hot water. it takes 10 to 15 minutes to get warm water after that call. carpets are absolutely filthy and there is a strong smell of cigarettes and urine in all the hallways.

great staff, nice location

Location, price, big suite

Old AC, loud music in restaurant/cafe, breakfast buffet was not healthy

I pay a lot of money and in the booking was write that it cost 50 dolars but when i come to pay in the hotel i pay 75 dolars and the water in my room was cold so I tell it to the hotel and they say that it fix but it not so i take a shower in a cold water

the water and the price

nice big room, good shower, nice comfy bed. good breakfast (especially fresh juices and fresh fruits). I didn’t pay Hilton/Marriott rates, so this was bargain

bit outdated

Great location, friendly staff felt very safe room very clean

very odd set up and definitely not five star facilities such as Gym was quite poor and throughout the hotel. The windows were very dirty but overall excellent value for money. Very comfy large rooms and we’re definitely stay there again considering all of the above

The room was very large and comfortable- practically the size of an apartment. The furniture was good quality, the beds were very comfortable, and the utility of the kitchenette area was very good. Not quite a long-term stay efficiency suite because there was no cooking range, but comfortable enough for a multi-week stay. The staff was fantastic, very helpful and attentive. The location is excellent. Lots of bars, restaurants, and things to do within easy walking distance. Very safe area.

The air conditioning was provided by window units installed in the walls. The one in the living room had broken buttons, and the remote did not work. I also noticed no insulation around the area where it was installed, I could see sunlight coming through the hole where it sat. Seems inefficient. The A/C units themselves seemed a bit old/worn out from use. The fitness center was at the very top of the building, near a disorganized-looking common area with plastic chairs. No A/C, just giant windows that reached just 40 cm above the floor that could be opened ( not very safe) Very impressive view of the city though. Also, the bathrooms did not have sufficient ventilation. No exhaust fan.

Excellent customer service, great location, huge and clean room. We will be back.

N/A

Staff, service.

Worst service I have ever had been , cheap service from hotel personal workers, yelling me in front of my invited at 10:00pm , Hey The visit time in this hotel is until 10pm !!! So embarrassing for me hearing that in front of mi nice who is pregnant and I just cited her to give a present for her newborn baby. Beside that , at 5:00am someone was knocking my room door for as long of 30 minutes, had to call to reception and ask to see what’s happening …. Telling them so sorry will send a security guy to See what’s wrong with. Then Hot water didn’t work never , safety box didn’t work even , finally not clean bath towels. Looks like that place is having financial problems to maintenance, So definitely not worth the money I paid to Stay in a 5star hotel . Not recommended ! Alejandro Bellido (front desk worker) so gross , looks like that guy don’t have right training to deal with 5stars hotel’s customers .

Very good price Good stuff Clean Big rooms

Internet can be a little shaky Very old place Service in the restaurant is questionable No laundry bag in the room Terrible slow elevators

This aging hotel is a time warp to early '90s Peru and all the tackiness and faded glitz one would expect. Comfortable enough with great views from the high floors. Excellent value for money and friendly staff. Free secure parking.

Hotel is very run down. A/C is incredibly loud and largely ineffective. Gym on top floor has amazing views up the coast but most machinery broken and unmaintained.

The staff is very friendly and speak good english.

Upper level rooms requires a like patience when taking shower, as hot water takes awhile to reach upper levels.

People are great, location is good, and there is a loud street noise.

Tv's are old, and programming is very limited. There is no privacy door in the bathroom, poor water pressure,

Great value hotel in the center of Lima, right on one of the main streets, major sights, lots of bars, restaurants, convenience stores, etc. within walking distance. Huge room with comfortable beds, amazing bathtub with a whirlpool/massage function, great for relaxing after a long day of sightseeing. Small but very nice Finnish sauna available upon request and free of charge. Great and rich breakfast, a wide selection of hot and cold dishes, a great way to kick off a day. Friendly and helpful staff. A great budget option in the city center, recommended for budget travelers who look for a safe and comfortable stay!

I'm not sure when this hotel received a 5* classification/rating, but it had to be a very long time ago. The entire room was quite outdated and very old-fashioned. Dirty windows that have not been washed in ages and the latch on one of them seemed like it was about to fall off in the imminent future. Toilets not flushing properly, only after several tries. When someone was walking over our second bathroom, it felt like the ceiling was about to fall down - not a very pleasant feeling when using the restroom. Whenever we opened the doors to each bathroom, a cheap panel in the ceiling was moving around because of the crosswind - we were unsure if it's going to survive our stay (luckily, it did). Soundproofing was also not excellent, and we were staying on floor 10 if I remember correctly. Random dents around the floor and in the room, scratch marks and dirty smudges on the wall. A door hiding the pipelines right next to our room was not closing properly. One drinking cup in the room for two guests. Ceiling in the room showing signs of old leaks. I gave a 10/10 because nothing spoiled our stay and the hotel was great value for a short trip. However, it is definitely not your typical five star hotel, so be aware and prepared. Apart from the need for renovation, signs of neglect such as dirty walls or windows should be definitely addressed by this property.