Koutouloufari Village Holiday Club

Nice accommodation and the staff were friendly. The room was clean, comfortable and big. Breakfast was very good. We didn’t have good weather unfortunately and it did impact our trip in Crete. But I have to say, I wouldn’t recommend the area. It’s not close to any nice beaches, felt very touristy and busy. The Oldtown is the nicer part though with nicer restaurants and bars so we are grateful we didn’t stay any closer to the beaches. No shade, it’s just not quite what we enjoy and probably should have done more research on the area (we couple in mid 30s). To note, it has a lot of stairs in the accommodation and not suitable for anyone with physical disabilities. When we arrived there was a guest screaming at the receptionist about this, being really quite nasty (the staff member was very polite and restrained) but it clearly isn’t good for anyone with a significant disability (the whole Oldtown area isn’t) Just in case anyone needs this information or it isn’t obvious from the website. But, the accommodation is nice and comfortable and would recommend staying here if you enjoy the area!

Very clean throughout and the staff were so friendly!

It was a little difficult at times to secure a sun-bed by the pool, as there are limited numbers compared to the amount of rooms.

I loved almost everything about my stay! My room was spacious and had a lovely little terrace/balcony with a sea view. The whole complex is beautiful, especially the pool area, and there are plenty of restaurants nearby. The beach is also within walking distance. The staff were SUPER nice — especially the bartender and the woman working in the breakfast area — and the breakfast itself was great. There was traditional live music one evening, which was such a nice touch. I could definitely see myself coming back. And I absolutely loved the kittens! <3

The only thing that really disturbed my stay was the lack of rules around the pool area. I completely understand that children are allowed, but at times it got a bit ridiculous — there were around eight kids jumping in and out of the pool at the same time, shouting across the area to their parents, throwing balls and constantly splashing water. At one point my book was getting splashed, and I had to ask a parent not to throw a ball with their child directly next to where I was trying to relax. It also became difficult to actually use the pool myself because of all the jumping and playing. Of course, a lot of this comes down to parents, but common sense isn't always that common! I think a few basic pool rules would make a huge difference and would also give staff something to refer to when needed — for example, no jumping, or at least keeping jumping and ball games away from people who are swimming or relaxing. This was genuinely the only thing that negatively affected an otherwise wonderful stay.

The room was very big

Parking was not explained before arrival and is critical in this area and they were not available when we called to ask Many many many stairs to get to the room.. The water is not drinkable. Which is OK and they supplied a bottle of water. But the water was not pleasant even to show in. Old TV. Not smart. Many cats