Hotel Querceto Wellness & Spa by Double Hospitality

Die Lage ist entzückend mit wunderschöner Aussicht. Leider sind die besten Zeiten vorbei und es gäbe viel Handlungsbedarf. Leider werden gerade die angebotenen Wellness Bereiche nicht sauber gehalten.

Das Zimmer mit dem angebotenen Wellness Leistungen incl. Frühstück empfanden wir als etwas überteuert.

Nice room, great breakfast and helpful staff

Alles. Das Frühstück ist phänomenal, das Personal außergewöhnlich freundlich, die Lage perfekt. Auch die Ausstattung wirklich perfekt.

Unbeatable views over Lake Garda, beautiful pool area, clean and modern rooms, nice range of food for breakfast and we were given breakfast bags on our last day when we had to check-out early for our flight.

It felt like any opportunity they had to charge extra, they did - from water in the rooms to a €10 per day car parking fee which I would understand if the hotel was based in a busy city but this was almost as remote as it gets. Underwhelming on entrance. While generally the ladies behind the reception desk were friendly, all other staff did not ever seem particularly happy to see us. Many times when passing the outside bar / cafe area, they were just sat there on their phones, chatting or smoking. Plates weren’t cleared at breakfast until after we’d left. While in theory it had great facilities, the dial to the outdoor sauna was worn and broken, and the pool temperature was freezing. Another guest told us that one of two hot tubs was also cold on one of the days. We did not see the indoor facilities so can’t comment on those. Our stay was not improved by the room we were put in - right next to the reception desk and a ‘mountain view’ was basically a ‘car park view’.