NO PARKING at the hotel BAR only in the casino, too loud live music

Property itself very good.

The parking lot was incredibly far away from the property. This may be an issue for elder travelers.

Room was OK, nice size. The breakfast were fine, with a enough variety of foods. You have a two restaurants on the same building, that is also in a shopping mall space. Free parking with valet. Finally, the charming staff were always helpful.

In the room, I cannot control the heating. Also there's ambient music in the corridors, that you can hear while sleep. There's a lot of noise from the street, the isolation is not good. The sauna were closed, converting the casino the only amenity in the hotel. There are cheaper options with the same level on the city.

Friendly personnel, well organized car-parking-service. Small Gym and terrace with pool. Rooms are quite big and have a nice view to the mountains.

The hotel is situated close to a busy street, connecting to the city and highway A5. There is loud traffic of Trucks and motorcycles all night through. It is attached to a busy shopping center. Since this year the parking is chargeable (30min free) and expensive: from Sunday afternoon to Monday 7:30h 17000 Peso. Mo-Fr the Valet Parking Service is for free and works well.

The bed was comfortable

AC didn’t work, the whole place reeked of cigarette smoke. Dinning options terrible. The restaurants are in the middle of the gaming rooms. The noise was incredibly loud. We asked for a quiet room and got assigned the room above their disco restarurant. Just terrible

Close to road no. 5

No parking near the Hotel! The reception forgot to inform the housekeeping that I asked for laundry so it was really inconvienient

The bed was great. Bedroom with good curtains. Breakfast was good and the same for the staff there. The bathroom was ok. Good temperature. The staff helped me refrigerating the food of my toddler. I appreciated it a lot.

I was confused where to park. No signals for helping me. Too much noise at night. Maybe a party beside my window. Slow check-out. The pools is small. The hotel looks a little old. First time the key was not working. Eventually we realized it’s necessary put the card in and out a couple of times to get the green light.

good breakfast

Parking is a 20 minute walk from the hotel. No transportation to the parking. very inconvenient if you come with family.

Parking is too far away

Restaurant was very good

Breakfast did not have a lot of choices. Eggs were cold and runny and that was the only option