Sehr freundliches und hilfsbereites Personal. Einfaches Check-in am Terminal im Eingangsbereich. Sehr gepflegtes, sauberes Zimmer mit moderner Einrichtung. Fensterblick in kleine Altstadtgassen, nett. Tolles, reichhaltiges Frühstücksbuffet. Das Hotel liegt super und man ist entweder direkt auf der Promenade mit Moselblick oder über den Nachtausgang direkt im Altstadtkern. Unterm Strich alles super.

Frühstuck war sehr gut und die Lage auch.

Ich hab ein dopple Bett gebucht und wir hatten zweit Betts in unsere Zimmer.Zimmer war auch klein und Betts nicht so bequem.

Beautiful location. Easy to get to from the main station. Staff was very friendly very accommodating. I had some particular needs for my baby and they more than obliged. Very grateful for that

It was very hot in the room during the afternoon and there was no air conditioning or any other means of cooling inside the temperature. That was not comfortable at all. So keep in mind anyone planning to travel in summers.

Wonderful stay, very attentive and friendly staff

Good facilities. Fresh athmosphere

Close to everything, friendly staff.

No 24 hr check in desk. Sometimes you could find someone, sometimes not. No double or queen beds. Two twin beds are scrunched together. Separate twin-size comforters. No Queen topper, so one of us slept in the ditch between the two beds while we tried to make each comforter fit us both. it was a struggle all night long. Every night.

good location, decent breakfast

in line with the number of stars. we paid for a superior room but it had no view. we did smell instead the food from the kitchen of the next door hotel when we wanted to let in some fresh air. the "do it yourself " check-in takes much longer than traditional check-in and in any case you need a person to assist since the app on the touch screens is not at all intuitive (I did not pay attention to the initial communication but I regretted not doing the online checking in advance). we did not pre-book parking but there are some 5-7 min walk parkings which cost 2-8 euros per day. we were lazy and preferred to pay the parking in front of the hotel (1 euro/hour) but limited to max 2h, the downside being that every 2h between 8-19 one has to pay again. for us it was still convenient since we arrived around 5 pm and left the next day around lunch.

Lovely rooms and great location with tables overlooking the river

Parking - we were travelling on 2 motorbikes and were not advised that spaces in the garage had to be reserved. There is a car park at the front of the hotel and we would have only required one parking space however we were advised that motorbikes could not park there??? Motorcycle parking was over the road and underneath a bridge in a public car park (out of sight of the hotel) which was chargeable until 7pm.