Great breakfast, big room, clean, located across the street from upscale Oviedo Mall.

The room wasn’t ready at the designated check-in time.

The guys at reception really helpful , the technician for support , the cleaners .. i was there for a full month. Everyone play his part very well

Food room service was quite limited. But there are two restaurants in the buildings . its better to walk there. Or order food using a food app if its late night

Great location with many shopping centers and places to eat within walking distance

The room can get hot at night..

location

no pool

The breakfast was excellent and the staff were great, especially Yulis on reception - she is so helpful and professional.

the location and the staff.

we didn't have hot water for one night. On the last day, the elevator broke. they didn't have the two rooms apartment I booked instead, they got me two apartments each one with one bedroom.

location, hot tub was nice, breakfast was quite good

nothing was bad at all

Great location. Very Good Breakfast! The space of the suite is good. Nice and Comfortable.

Poor Maintenance. Accessories in the Bathrooms damaged.

Great hospitality. Awesome employees.

All good

Breakfast was great ,location is excellent.

Sometimes guest smoking weed on the rooms and u can smell it .

it was very clean and the all the staff went above and beyond! The building & all of the amenities were EXCELLENT!!!! The views from all the building at night were awesome to include the gym, sauna, jacuzzi on the 22d Floor! Oviedo and Santa Fe Malls are walking distance and was very safe and supermarkets right next door, loved the location!!!Diana Maria to include all the staff at the restaurant made the stay feel like home. Breakfast was also a huge highlight, Daniel and his staff always made sure we had enough food and coffee. Lunch was also great, kudos to the chefs and all the team who make it extra enjoyable for those who stay there!

The location is excellent however, there is a restaurant/bar half a block away that plays really loud music. This includes a live band and the sound of the traffic at times was also loud. There was a gentleman who stayed in front of our room and brought back some suspicious ladies back to his room for a few days and even though they kept to themselves they gave a bad vibe to the staff and those who stayed there. There was also a dog who kept barking at night and a baby who cried all night. A baby is totally understandable but the dog was a bit much. Maybe next time talk to those who permanently live there to be mindful of those who are on vacation.

everything! it was a very positive experience for my first trip to Colombia.

hmmmm, does the weather (occasional rain) count? met all my expectations.

In general, the staff was very friendly...room was clean and relatively spacious.

The hotel underperformed on arrival...check-in was a poor and setting expectations very poor. Maybe they just had a bad day....they repeatedly told me my room would be ready in a few minutes., 90+ minutes later they provided a room. I don't like standing around losing precious scheduled time for other commitments I had to cancel because I did not have timely access to the internet that was advertized in the marketing.

Burn my finger on the side bed lamp. There is no protection in the glass

they didn’t comp me a night and only gave me 50% off for one night

Excellent location

More towels in room.