en general todo, buena limpieza, bebidas de 1ª marcas, los desayunos, almuerzo y cenas, gran variedad y muy rico

no hubo nada que no me gustara

Great pools and staff. Animation all days. Very good experience!

Repetitive food

The entertainment on an evening let’s the hotel down. Everything else was really good

Ready for family and no need to leave the place

Weak internet

Cleanliness and good variety of child activities

Very loud in general. Hard to sleep sometimes and with a 1 year old, its really hard to make him sleep due to the noise. We wanted to leave early due to a medical problem (child got sick and the father got a throat infection and we wanted to leave 2 days early. When asked if its possible to get reimbursed for the 2 remaining days if we leave, upper management refused because “our medical situation was not sufficiently critical” for them to do so. Additionally, the staff refused to give a glass of hot water for a tea during dinner, instructing us to go to a different bar, as hot water is not available during dinner in the dining area. ( we had an all inclusive plan). The food has a lot of variety but lacks any sort of quality.

the Location was brilliant and the facilities on sight great to. really got something for all the family

staff’s attitude at times could be off putting

THE FOOD AND FAMILY STUFF

The food was good but could be better.

Descent facilities, food available all day, all inclusive package good. Took an additional tour to visit the cave- was fantastic.

Drinks generally were poor quality. Stuck to gin and tonic as it was the only drink that was any good. All inclusive - not really! Some restaurants on site were additional to all inclusive deal

We went all inclusive and all the food was outstanding. A great variety and quality of food on offer. There wouldn't really have been any alternative however, as there are very few other restaurants nearby. The kids loved the pools and there is a choice of beautiful beaches within walking distance.

Plastic mattress covers on the beds made the nights uncomfortably hot - I understand why they have them but it was not comfortable. The booking and reservation process for the kids club was not efficient - we got turned away on more than one occasion after queuing for half an hour because they had reached capacity. Slow registration at each session - if you could book sessions in advance at reception, or have process explained at check-in, it would be better. Our Standard room was also much smaller than depicted in the picture.

Large garden area to sit, 2 restaurants, well maintained, comfortable rooms and beds, welcoming staff

The adult entertainment was of a very poor standard. And the DJ was horrendous. The entertainment just need a better stage production as lighting was not good and the rear of the stage was black so entertainers were not easy to see. The DJ cut from one tune to the next sometimes halfway through a tune. They did seem to check the dance floor to get a feel for what people were enjoying so randomly played different genres. As far as I could see some simple fixes would have transformed the evenings

Facilities were good, apart from everyone 'reserving' sunbeds.

The food was not great. Poorly cooked portuguese cuisine, and very samey.

Great food, facilities, spacious rooms

They could provide EV charging included in the parking fee

I like how it catered to kids and the fact that they changed the choice of food everyday, the food was alright but nothing a bit of salt, pepper and tobasco sauce can’t sort! The beach was very local! literal walking distance, 5 minutes at most! (my daughter is a slow walker, so it could be quicker). Staff were attentive! Very family friendly. There was a Lidl a 5 minute drive away!

the kids show is quite late, but I mean it’s the holidays, routine out the window!! 45 minutes from the airport.

We arrived earlier than check in time and were surprised that our room was ready to go in. Food was very delicious with good choice, everyday room service, location is beautiful.

Tasty choice of meals and drinks. Very nice staff and good level of cleanliness.

The food was excellent all around! The chef also was kind of enough to cater to us and make an Indian meal as one of our family members just wanted curry and naan one evening! Overall very attentive staff and we had a generally good time!

The entertainment could have been better! They could also have increased the amount of daily activities they had within the hotel!

nice place for family stay. very big rooms. really great staff, helpful and always nice. very nice beach near by. not the best show but they are okay, and show is too late for children. we enjoyed our stay.

restaurant is too busy, to noisy. need to be better organised. no terrace in restaurant.

Ate outside overlooking pool and sea view