Pullman Vung Tau

Great location, friendly staff. Room was comfortable with a spacious bathroom. The buffet breakfast was delicious, with a great selection of food.

The swimming pool has no shade and is a bit plain.

Clean and fabulous

Like everything started from the moment I stepped in Pullman Vung Tau.

The bathroom basin was too shallow and water was splashing out whenever you used it. WC ventilation needs to improve. The rest are perfect 👍

The Pullman Vung Tau is a modern, well-designed hotel with high ceilings and a spacious feel. The overall look is stylish and impressive. The location is also convenient — there’s a Lotte right across the street, and it’s only about a 5-minute walk to the beach (not beachfront, but still very close).A special shoutout to the security team and the doormen, who were proactive and genuinely helpful when assisting guests in and out of cars — a great first impression

However, the experience is quite inconsistent. The front desk and service staff could really benefit from better training in attitude and professionalism. There was a noticeable lack of friendliness — rarely any smiles — and the service did not feel up to 5-star standards. This was especially evident during the breakfast buffet, where staff seemed disengaged and unmotivated. As for the breakfast, it was disappointing. The food lacked flavor, the presentation was quite basic, and there was little sense of care or attention to detail from the kitchen. After staying 4 nights, it became increasingly difficult to find something enjoyable to eat — definitely below expectations. On a positive note, the rooms are quite nice — clean, comfortable, and well-designed. 👉 Overall: great hardware, but service and F&B need significant improvement to truly match a 5-star experience.