Althoff St James's Hotel & Club London

This is a distinctive, classic hotel in the heart of London, within walking distance of many major attractions and theaters! We stayed in a deluxe room—spacious, decorated in soft tones, and offering a view of old London. We slept with the window open; it was very quiet, and the air was fresh! The staff were polite and highly professional, and the room was serviced twice a day. We enjoyed breakfast at the hotel—the restaurant is charming, quiet, and features pleasant music—and we also had dinner there once. Everything was delicious and beautifully presented! A huge thank you to the staff for helping to make our stay in London so special and unforgettable! Thank you!

The artificial flowers at the entrance should either be removed or replaced with new ones… well, that’s my opinion.

Beautifully finished and furnished in the room. So comfortable. Wonderful position. Lovely staff. Faultless

Property and staff were great!

I felt the price was a little high!

The location was great.

Room very cold and heating comes from small portable electric heaters. There was some confusion about whether breakfast was included, even though my confirmation clearly said it was. The check-in clerk and reservations team both insisted it wasn’t before finally agreeing—but then said it was continental only. That detail isn’t mentioned anywhere in the confirmation or terms. They claimed that “good breakfast” on third-party sites means continental only, which felt misleading. Likewise the situation with additional service charges when checking out. Although most were discretionary and removed when requested, you need to question them. Otherwise payment will be taken with these included.