Lovely location, very clean very friendly staff

Sea view was great. Shame I missed out on the inside pool because of having to buy a swim hat.

The hotel is nice, though we got a room pn the ground floor with parking view which Was loud and small. The hotel is not prepared for order children like 7 years old- we couldn' t get a room with a bed for our son.

location, cleanliness, facilities, staff, sea sight, swimming pool for the kids

rooms were good but was expecting a little bit more; i believe the kids slide in the swimming pool should have some kinda of protection because my kid almost had an accident with another kid.

fantastic location

mouldy stinky room! too dark inside hotel with screaming children everywhere

What a BEAUTIFUL LOCATION. The ocean view, the pools, the whole venue from the hotel is just absolutely PERFECT. I felt so home. Next to the hotel is a small beach. Great roomservice. The staff is so friendly. I had the best stay ever. HIGHLY RECOMMEND !!!!!!!!!!!!!!

NOTHING

Good location, in the heart of city center (restaurants, shops, bakeries etc). Breakfast is nice, good variety. Nice views.

Hotel is old, needs a freshen up. Rooms are old, bathroom is old, safe is available in the room but does not close (no key, no code, no nothing). Extremely expensive for what it is. Impossible to find a parking space (hotel parking lot is very small and parking spaces nearby are hard to find).

Reception staff-forgot some of the names-Afonso, Andreia. restaurant staff. Gym, Location, Breakfast. Kids playgound. The Brazilian "tia" girl who ran the animacao was escellent. Room view.

Twin beds for a casal. The hotel should provide one bottled water every day for its guests. I did not like that it was so cheapy about getting a water bottle. There should be signs in the hotel about not making noise in the halls and to respect other guests privacy. There should be signs telling people that if you are sick or coughing to stay out of the breakfast area. Do not cough and sneeze in the dining room. This happened many times during our stay.

Great location, close enough to Lisbon and Sintra for daily visits, nice beach but waves could be strong which suited the surfers, and the town of Ericeira has interesting restaurants and shops within an easy evening walk. Staff very accommodating, English spoken by most, hotel very clean and well managed.

Breakfast buffet was excellent with variation of fruits, cheeses and cold meats available - together with ‘full English’! if required and a chef providing eggs cooked as you like them with omelette’s to order and fresh pancakes, full range of cereals and coffee available - however :- our first evening we decided to order food ‘from their menu’ - nothing complicated - basically steak and chips with steamed vegetables- this, to the embarrassment of the waiters arrived 1 hour and forty minutes following the time the order was taken! - the staff were full of apologies and accommodating. When the management were advised suitable bill adjustment was offered. We were advised that there were insufficient staff to meet the workload in the kitchen at that time. The food ordered was to an acceptable standard, we were not the only people however who had a similar experience on that and the following evening when ordering from the menu. The following evening we opted for the buffet option, however the food quality was not of the level of the breakfasts and we then explored the restaurants in Ericeira and surrounding areas which provided some memorable meals.

location

Everything, old building, rooms are smelly, its wasnt clean properly, bathrooms had mold…I mean disgusting…everything! Even breakfast walk in and out straight away!