the room smelled from cigaretes

Comfortable. Location convenient for what was required although there seemed to be a lack of safe footpaths to walk to the property from the High Speed Train station ( obviosuy this is a local coucile issue and not any competence of the hotel )

Reception staff at check-in not particularly welcoming, miserable and upon asking if I may be returned my document immediately was told "no" and to collect it later even though it didn't appear to be a busy period.

I was able to have dinner just 5' before end of service!

helpful staff

helpful staff

Nothing

Skid marks in the toilet

3 of the 4 colleagues I was traveling with found roaches in their rooms. Unacceptable and the hotel was not disturbed by this at all.

The breakfast was spectacular. So much fresh fruit, and choice. The room was spacious and comfortable. It is very convenient for an overnight stay as close to motorway exit.

The restaurant is a basic minimalist hotel provision. Not cheap, not much choice.