The staff treat you like family and deeply care about the guests. Location is also great.

convenient, perfect location, friendly and helpful staff, VERY CLEAN AND QUIET

enjoyed everything, except the bathroom - no shower box, just a drain, made a flood lol!

The location is perfect. Is right next to the Santa Maria Duomo. We had a 3 person room and had view to the street which was lovely, street noise was minimun on weekday, hot water was great, good water pressure, small shower for tall persons, there was a big window in the bathroom but it didn't bother us since it had blackout layer. Room was clean, smelled nice, the lift was a plus for the luggage, you can put your luggage in the lift and meet it upstairs. Smooth check-in process, fast communication through whatsapp and beds were Comfty enough, beds in Europe are slightly harder than in United States, but nothing too bad.

Location is great, room was small but pleasant and with nice solid wood matching furniture. Bathrooms has all you need but (European) showers are so small.

At the time of my stay it was very loud not because of the busy streets witch I didn’t mind but because a heavy truck parked in the building entrance and worked there at 4 am and stay there for over 4 hours and smell terrible it was the sewage truck.

the location was fantastic

that no breakfast was offered although there is a coffee machine for use in a morning and we didn’t get a room with a view

The hotel is located within the Duomo's shadow. It was very convenient to travel to all of the sites we visited while in Florence. The staff went above and beyond.

I have no complaints. We enjoyed our stay. We really appreciated that there was AC as when we visited Florence it was pretty hot out. Highly recommend.

Location, location, location Cleanliness Restaurant across the street - Dante e Beatrice was delicious!!

I thought the bed was too hard but my partner liked it.

super convenient to all the sites shops and restaurants of Florence .

nothing

Great location

Very basic

So central, comfortable beds, very clean

Little noise at night but to be expected because it was so central

amazing location

nothing

SUPER location, staff SUPER friendly, SUPER clean

No GYM at premises

Very spacious, clean and in a good location. Very helpful staff.

Everything was great!

so close to the Duomo and clean! easy access to the city. fast check in process

Great location.close to everything to see. Staff very friendly and helpful. Highly recommend to stay here.