Wonderful Place. The food was great too!!!. LA POPOTE in 1800 was very nice too!!!

The scenery was beautiful we were mountain biking. The weather was lovely. People were so friendly, did I mention the food was great.

Quick access to slopes. Access to wider ski area.

Resort is dated and had no atmosphere. Long transfer time from Geneva

Hello, Unfortunately, I have some concerns with our stay; - on arrival, I was told we were in Chantel 2 and not Chantel 1, we then went to Chantel 2 to be told we have to got back to Chantel 1. This is no walking distance, we had the take the car and queue every time. When you arrived from a. whole day of driving you wish not to be sent around the mountain roads for no reasons. - no hot water after 18:00, I have asked the reception the reason why and they say that too many people are taking showers at that time of the day and there was not enough water. I then decide to take showers in the spa but the water was also cold too, the swimming pool was cold, one sauna room and one hammam room were not working either. - the single beds and kids beds were very uncomfortable and my youngest's beds had bed bugs and was bitten on her face. - when we arrived at the flat the bins in bathrooms were not emptied. I have asked the reception twice but they did do anything about it. The fondue machine was also not cleaned and so other kitchen appliances. - at 08:00am, there was a hydraulic fluid leak in the lifts next to our flat and the fumes was horrendous thru out the corridors, our flat, ski cabinet room, many people complaints but it was still smelly by the end of the day. I will not recommend to stay at this resort, we paid a lot of money for that week and we didn't have hot water or a clean/safe which I believe are the basic.

The ski resort was great with lots of variety and after ski in La Folie Douce. Some good restaurants in town. The steam room in the hotel was good.

The layout of the rooms and views were terrible making our stay uncomfortable. For example, the sofa bed opened up in front of the stairs and restricted access to the only toilet at night. The pool was cold!

Staff were very friendly and helpful. Well stocked kitchen. Lovely clean pool

Great ski resort, nice little village (Arc 1800) with a couple of surprisingly good restaurants

There’s no mention of it at the website, but “Alpages de Chantel P & V Premium Residence” is actually made up of 3 different buildings along the hill and they vary a lot in terms of quality and amenities! Basically, you have a 30% chance of getting what you see on the website unless you book direct and demand to avoid the buildings “Saint Bernard” and “Roselende”. We did not know this, so ended up in "Roselende" at the bottom of the hill – literally! It was officially assessed 4-star in 2018 but is now very worn and I expect it will be downgraded at the next assessment in 2023. If looking at this hotel, you should also beware that only the top building has a reasonable ski-in-ski-out and the Booking.com webpage only shows pictures of the (better) pool, which is located in the top building. The only way to get between buildings is climbing a snowy/muddy slope similar to a red ski run – a 30-40% gradient not easy to go up nor down! You could drive, but parking at the top building is, in the words of the receptionist, “only for residents - Besides, you have your own pool, down there.” (!) Getting to the village and back involves an unavoidable walk downhill - either through the walkway, which is partially on one of the slopes or by taking the dedicated cabin lift, which entails walking down the "ski in" to get back. Google maps does not have an updated satellite picture so please see photos below.

clean , good standard

very noisy at night , lots of noise from the town and in the apartments themselves

The resort was good . The hotel was well placed for ski school. Lovely mountain view.

We booked Alpages Chantel. It took a while to get up to the hotel. It was cold and snowing. We had to get a shuttle and walk 200m with cases only to find out they we were booked into a different building. We were not informed of this in advance. Staff were very unhelpful. We had to go and stand in the cold on the road to get to the other building. It was freezing and snowing. The pool was good but the rooms were dated and compact.