One&Only The Palm Dubai

Everything was wonderful, but what stood out most was the exceptional professionalism and friendliness of the staff. The hotel grounds, pool, and spa areas were absolutely stunning. The breakfast was incredible, and The Zest restaurant served some of the best pizza I’ve ever had. Last but not least, the many complimentary extras made the experience even more special and contributed to the wonderful feeling of being in a second home.

The only “negative” thing was the air conditioning in the room, which was quite loud even on the lowest setting. I’m not sure if this is the case in every room, but as a light sleeper, I found it a little difficult to fall asleep because of the noise.

Breakfast choice was very good and the resort staff excellent.

Limited choice of restaurants in the resort. Only the Michelin star resort and Italian was open.

From the moment you arrive, One&Only is simply breathtaking. The stunning architecture, beautiful surroundings, luxurious atmosphere, and exceptional food create an experience that feels truly magical from start to finish. What makes this resort truly stand out, however, is its people. As a solo traveller, I felt welcomed, valued, and genuinely cared for throughout my stay. A special thank you to Chef Ashu for always remembering my breakfast preferences, and to Sabin, Sonu, Thor, and Mammy, who made every morning memorable with their warm smiles and outstanding service. The dining experience was phenomenal, thanks to Trehan, Aswin, Sanu, and Sahel, who could not do enough for me and always made me feel so welcome. I also spent much of my holiday relaxing by the pool, where the service was equally exceptional. Thank you to Passy, Shiva, Ved and especially Brian, whose kindness, positivity, and infectious smile made my stay even more special. Brian, you are a true credit to the resort. One&Only is more than a luxury hotel; it is an experience filled with genuine hospitality, warmth, heart, and soul. I left with wonderful memories and cannot wait to return. Thank you to the entire team for an unforgettable stay. Until next time! ❤️

My only criticism regarding my stay is that I feel more consideration should have been given to guests arriving on early morning flights. While I appreciate that the standard check-in time was 3:00 pm, my flight arrived at 1:30 am, which effectively meant I had to pay for an additional night's stay despite only needing access to the room earlier on the following day. I feel that an alternative option, such as a reduced-rate early check-in or a more flexible check-in arrangement, could have been offered in these circumstances. This would have provided a fairer solution and improved the overall guest experience.

Ich habe 5 Tage im One&Only The Palm verbracht und werde diesen Aufenthalt definitiv in sehr schöner Erinnerung behalten.Ich war auf der Suche nach einem hochwertigen, ruhigen und entspannten Resort, in dem man einfach abschalten und entspannen kann. Genau das habe ich im One&Only The Palm gefunden.  Schon bei der Ankunft vermittelt das gesamte Resort einen außergewöhnlich hochwertigen und luxuriösen Eindruck. Die Anlage ist wunderschön, sehr gepflegt und überall ausgesprochen sauber. Besonders gefallen hat mir die angenehme Ruhe im gesamten Resort, verbunden mit einer sehr privaten und exklusiven Atmosphäre. Was meinen Aufenthalt aber besonders gemacht hat, waren die Menschen die dort arbeiten. Das gesamte Team war unglaublich aufmerksam, freundlich und herzlich. Man hatte wirklich das Gefühl, willkommen zu sein und dass den Mitarbeitern etwas daran liegt, dass man sich als Gast rundum wohlfühlt. Genau das hat für mich einen großen Unterschied gemacht. Auch das Essen war während meines gesamten Aufenthalts hervorragend und hat das insgesamt sehr hohe Niveau des Hotels perfekt ergänzt. Das One&Only ist ohne Frage ein wunderschönes und außergewöhnlich luxuriöses Resort. Was mir aber am meisten in Erinnerung bleiben wird, ist die besondere Atmosphäre und die Herzlichkeit der Mitarbeiter. Ich habe mich vom ersten bis zum letzten Tag sehr wohl und willkommen gefühlt. Vielen Dank an das gesamte Team für diese wunderschöne Zeit!