They really went above and beyond. I had forgotten my dental waterpik and the personally assigned staff member Noushad went ahead and got one for me in town. When they were late for housekeeping, they put flowers into our room. I also loved that this was a quiet hotel with a lot of luxury but not in your face. The spa is truly world class in terms of treatments. Breakfast is a big buffet and you can order what your heart desires a la carte as well. Also, even though the hotel was 80% at capacity it never felt crowded. And it does feel a bit more like a boutique hotel. Lovely!

This is a bit far away from Dubai center, which we did not realise, I think it was about 40 min from the airport and 30 min into Dubai centre. I also find the beach to be a bit artificial, but that is the case for most aspects in this town.

It was unassuming, beautiful and intimate. Everything felt easy and the kids club and Stella especially was great with my daughter. We had booked half of our stay at the Atlantis after and wished we hadn’t and could just extend! Our assigned ‘butler’ Andrei was efficient and very helpful.

The check in experience could have been smoother but otherwise very happy with everything.

The service is second to none. It feels like you are on your own in the hotel and the staff treat you very very well. Its a great place.

Nothing this time. It was excellent.

Fantastic service, attentive, but not too heavy. Spacious, not too much guest, tasty and classy .

Beautiful property with large rooms. The staff are exceptional and go out of their way for guests. The food at the all day dining was very good and the buffet breakfast was always fresh

Everything was perfect

Nothing

Beautiful.

Nothing

Ms Roberta Caucino, the manager takes care of every single person in the hotel since the moment you step in. Her perfect approach and amazing management for the details made the stay extraordinary.