O quarto é muito confortável, bem decorado e aconchegante. O lugar é lindo.

Não oferece café da manhã.

Room setup

Warm swimming pool.

Clean, more spacious than many of the King bedrooms and friendly staff

Aircon had issues

Everything

Nothing

Classy

Comfort

Parking was decent. Room was clean, food was nice.

We were advised on booking that we could have a room with both a balcony and a bath. This was our number one criteria. On checking in we were told there are no rooms with baths or balconies available. The hotel was almost empty so we questioned why we could not have the room we wanted and were told they were all blocked off with no explanation was given. The receptionist was unhelpful and did not even try to make a plan. My husband left his jacket on the chair which contained his chronic medicine. We went back the next morning and whilst they had found it an put it into lost property with our room number, they failed to call us to say we had left it behind and had we not checked, they would have most likely have kept it for themselves. Not acceptable.

From the time we arrived at the main gates, the security staff were on point - even asking us if we needed help with our luggage. We got to the Reception and Blessing was on duty - so courteous, accommodating and a smile that went on forever. We were guided to our room and as we opened the door Roger and I looked at each other and said simultaneously that we had found our new "spot". Safe and secure ... Stunning swimming pool and gardens, and a fully set up gym ...

location

Very Beat. Very Peaceful.

The rooms require more maintenance. For example the telephone and air-con had issues. Bedsheet on the mattress easy pulled away.The restaurant requires a chef. Breakfast was not as exceptional as I would find in other hotels. If they can improve on what is stated than I am sure the hotel would do better.

The rooms are beautiful nice hotel

Some rooms are far from the reception and food a bit pricey

Room was spacious and clean. The staff was friendly, and grounds were well maintained.

Unfortunately, the reception of tv was bad. I also did not have hot water though my towel railing worked.

I am very tall and appreciate the size and the comfort of the beds

you have recently changed tea brands. I don't like the new tea brand. Too weak. I prefer the 5 Roses Ceylon tea

Rooms were good in terms of size and facilities. staff friendliness was good.

With only 4 (maybe 5) other guests booked in, it was sad and unacceptable to be placed (knowingly by the scheduler) so close to the power generator that kept kicking in time after time during a load shedding session (ours was early morning) - we only discovered this after having gone to bed - meaning that no windows could be opened for airflow… And the parking area is way, way, way…too far away…

nice quiet place but close to the restaurants

the bar shut early and quite a few steps which is ok for me but some may struggle

Phenomenal staff Love the courtyard feel Small but nice gym...wish they had a rowing machine though

Very slight traffic noise but ostler cut out by double glazing

home from home executive rooms cosy and comfortable staff were very friendly great value

restaurant expensive for what you get

THey stay was pleasant

THe only issue was the poor wi-fi connection from the room and the heating system not really effective for some winter nights in my room which didn't receive much sun during the day