Location Floating breakfast Service especially misses Ayuita and Dewi Clean

Nothing

Staff are very friendly.

Room not as advertised - description says room ‘features an infinity pool’ this is incorrect - no rooms feature a pool they have a pool view. Room not ready at check in time. Gym not available. Many steps and steep inclines around the property. Offered ‘compensation’ of a massage which was not enjoyable - spa was dirt and towel on the massage bed was smelly. Maintenance issues across property - Gaps in the plug sockets in the room, pool surround tiled cracked and broken, decking in need of maintenance.

Very beautiful calm setting - perfect location to relax in Ubud and very close to the main street. Highly recommended

Welcome drink is a joke, they give something u dont want to drink and dont offer anything else.

De accommodatie is een oase van rust en echt prachtig! Het uitzicht bij het zwembad verveelt niet. Het personeel staat continue voor je klaar en wil je heel graag helpen. Verder is de locatie ook echt top, net aan het begin van het (wat drukke) centrum van Ubud. Dikke aanrader!! Special thanks to Dewi en Puspita!!!

Eigenlijk geen minpunten..

Die Lage des Hotels ist traumhaft schön. Das Personal spricht einem mit dem Vornamen an und alle sind so freundlich und hilfsbereit. Beide Pools sind herrlich.

Great value for money, great location, good facilities, very nice personnel.

The hotel is quite close to the center of Ubud. It's not on the main street (rather crowded), but on a very quiet and beautiful landscape. There are 2 pools and having a floating breakfast was an amazing experience. The staff is very friendly and willing to help. The room is rather big and the terrace had a nice view to the garden. The bed is large and comfortable.

The breakfast was not at the level we expected, with a rather limited offer. However, the Bali coffee was very tasty. We had a small inconvenience with a phone charger we could not find anymore after the second day of our stay. It was not to be found.

I am very surprised this accomodation isn't at least a 5 star hotel. I found the service to be exceptional, staff were always helpful and checked in to see how you were. The rooms were clean and access to two pools. The location is very good, it is located right where the main ubud town centre is (near shops and restaurants), however isn't noisy inside and feels like a quiet sanctuary. Also, price is so affordable.

There was just an issue with mozzies however they had advised us they were fumigating to rectify the issue.