We were grunted and groaned at when I had to wheel my partner out of the lift in a wheelchair. I informed the receptionist who told me that this person was “on the spectrum”. My partner would rather not be in a wheelchair and to made to feel less than anyone else is dreadful! He would rather be ambulance bit to be treated in this was is totally not acceptable! Nor was the excuse given by the receptionist.

The staff.

Location. Close to shops. Close to trains

location. staff

street noise. poor water pressure/ shower head. not 100% clean

For an overnight room the room and facilities were great. They were clean, the location for our needs were great. The added bonus of Westfield being close by was also great as we were able to pick up a few things for the night.

Seeing that we were only doing an overnight stay, I found nothing that I didn't like. If I was staying for a longer period of time, I always book accommodation that has a separate bedroom from the TV etc. as my husband goes to bed early and I stay up and watch the TV. But we booked this accommodation because of its location and value for money as I had a specialist appointment in the morning at Sutherland and it was much easier to stay overnight rather than battle the traffic from Newcastle on a Monday morning which would be very stressful.

Friendly staff

Comfortable room with couch etc and king bed

close to Westfield and train station

decent price

Convenient and quiet.

The lift passes did not work initially, and there was no parking left for us.

Comfortable bed.

Accommodation is dated.

Location

The location was great. Great view over Miranda & closeness to the westfields

The room was outdated for the price point. The tv had no access to Netflix or any streaming services. The bathroom had an air vent that was constantly going & disturbed sleep. The rooms also aren’t very sound proofed.

location

convenient location for our needs

Near to Westfield mall, it's really convenient by walking distance.

Great customer service, room was clean and comfortable

situation to Westfield providing parking

I turned about a glass breakage and staff responded thanks for telling them and it’s fine got a charge on our account $1.10. would of liked to be informed of the charge at the time. would of paid there and then. got charges on our account which we could of avoided. from NZ so extra fees

Tv was hard to get channels not the best

The location was good. Size of the room was good It was clean and comfortable.