The interior of the rooms: clean, modern, with a taste The staff was very welcoming The location was good

The breakfast was not as good as we expected The view was not particularly stunning

It's a very different experience from your typical hotel. It's absolutely beautiful. Good wine, amazing vistas, interesting history. The horse riding activity was great too. Close enough to drive into Florence for a day trip. The staff are great too. Very helpful and welcoming.

Loved everything about this place, wish I could have stayed longer.

Me and my girlfriend went to Florence for two days, and decided to spend the third day in this very beautiful estate. Before our arrival, I booked a wine tasting with a tour of the wine cellars. As I was told, we were supposed to do the tour and then have a 3-wine tasting accompanied by come cheeses. Once we arrived at the meeting point, us and other guests were greeted by a French (!!!) sommelier who was our guide. We visited the cellars but we didn't do any tasting after, rather, they left us in a room and gave us a very bad tasting cocktail with grapefruit and vinegar. disappointed, we went to our dinner reservation at 8.30 pm. Here the waiter said that we could try a fixed menu with three different wines, and there is when I understood the miscommunication between the employees; apparently, we were assigned to the wrong group, and we didn't do the tour that I selected for. Nevertheless, we ate dinner a la carte, from the regular menu, without doing this tasting. In the morning I went to the reception for the checkout and when I explained what happened, they proposed me to do the tasting at 10.30 am, right when I was doing my checkout (first unprofessional solution). when I explained them that we needed to go and that we didn't want to have wine at such an early time in the morning, they told me that I could choose a bottle of wine to take home (second unprofessional solution). I just replied that if I wanted to have a bottle of wine I could just buy it, and that that was not the point of my complaint. Finally, upon my request, they agree to cancel the payment for that wine tour with tasting (that I didn't make). Moreover, the air conditioning was not working that night, and I had to call the technician in my room around 11 pm. He couldn't fixed the AC and told me that he kept telling the management that that AC was not functioning and that the management did not do anything about it.

Beautiful property, very clean and rooms were so comfortable with such wonderful views and relaxing . The beds were the most comfortable we have ever had . Will be back

Fantastic experience - the property is incredible, staff are all wonderful, and food/wine was delicious. The wine tasting with Maxime was a highlight - he's extremely knowledgeable but also personable and genuine. Through the course of our stay, we got to know many of the staff members -- thank you to Mateo, Dario, Samuele, and Chef Maria for making our stay feel extra special.

The only two minor (tiny!) comments I can think of would be the pillows, which were a bit hard for my liking, and the complimentary water was not refreshed.

The views and the setting. loved the style and feel of the place.

A shower in the pool changing area would be nice.

Everything - eye to detail & staff were lovely special mention to David in the bar & restaurant who went above & beyond duty to look after us.

Nothing

Beautiful well maintained gardens and outdoor space. Pool area was beautiful Lovely lady who did our wine tour Reception staff were fantastic

Noisy room as kitchen was above Limited vegan options for breakfast and dinner Long wait times in restaurant- often felt ignored At breakfast we were never offered coffee like other tables Wrong food order taken by staff at dinner and poor attitude towards us following this

the estate, the love the put in every single detail and the location, the cooking class, food & beverages

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just one word: amazing

everything was amazing

Staff were great, breakfast was incredible, grounds were lovely to walk around, and we did the wine tour with Max who was awesome. Restaurant was excellent too.

No bikes to rent! And could do with a drinks service by the swimming pool.

The buildings and gardens were simply beautiful!

The pillows were like rocks!

Every member of staff was exceptional, from the lady who showed us to our room, to Lara and Niccoló in the restaurant and Claudia for our wine tasting.

Exceptional wine tasting, estate grounds and vistas, excellent dinner service, and very well appointed rooms. Friendly staff, everyone. Of note, the Enoteca sommelier Max was outstanding - really knew his tradecraft, incredibly personable, and I was pleased to purchase more than two cases of various vintages.

Dinner main courses were lacking in flavour. Wasn’t aware of the door code at check in.

period property, set on beautiful grounds. it has been recently renovated and everything is brand new. Stunning rooms! All the Staff were exceptional, helping with every question.

Loved everything!

beautiful property , food was amazing , horse back riding was a good time . wine tasting was short and sweet .

it was raining so there wasn’t much to do . No tv , no extra entertainment, def a couples retreat. A little boring if the weather is bad .

all

Great view, nice room.

Way over priced. There was no room for us in the restaurant, we were sitted in a side room alone. The dinner was absolutely disgusting, way over priced and uneatable.