Beautiful and very clean home

Nice pool area and close to everything.

Susan and Rick were great host. The home was nice and clean as described.The home was stocked and has everything you would need during your stay. Best Vrbo experience we've had.

Warning, this is a long one but I feel inclined to share our experience. Unfortunately, the property was not cleaned to the standard I had anticipated. First impression, the house looked okay. I walked around the first night to get everything in place and noticed my feet turned black from the floor. The next day, we discovered ant-like things crawling on the couches. I contacted the property manager and he said he'd send someone to treat it within the next day. This was the turning point for us. We pulled out the couch to find crumbs, dust, dead bugs, and an old pacifier. This started the domino effect of seeing the need for a deep clean of the floor. I proceeded to sweep, vacuum, and mop the floors just so it wouldn't feel so gross to walk around the house. Then I noticed there was dust on almost every surface in the house. I also found hair from prior guests on the floor and on the bedding. All this to say, there were clearly many shortcuts taken by the cleaning staff before our arrival. Someone did come the next day to set some traps for the bugs. I also contacted the owner about the cleaning issues and she was very apologetic in her response. The property manager stopped by after hearing of my complaints just to get on the same page. He mentioned that we should have contacted them to come and address the issues, but this is problematic. I shouldn't have to contact anyone about the cleanliness of a home I am renting. It should be thoroughly cleaned before a new arrival, period. Additionally, I was not aware this was a "self-serve" villa until a day before I left for vacation. This is important info to know so you aren't left buying full-sized products for a weeklong stay in a place you are unfamiliar with. There is a bar of soap and 1 roll of toilet paper per bathroom, and 1 roll of paper towels and 3 trash/recycle bags in the kitchen. It is expected that the dishwasher and washing machine is started before departure. There is no detergent available for your use to fulfill this requirement. Additionally, cleaning supplies are very limited. As an aside, the pool in the back is the best part about this house. We spent a lot of time in the pool and it was very refreshing in the hot, humid August weather. I do think a handrail needs to be installed to get into the pool for safety. I hope this review is helpful. I also hope it is carefully reviewed by the owners and the property manager so further issues don't happen for guests in the future.