Grand Palace Hotel Erbil

Spacious room

Shower area

The property was clean, comfortable, and well maintained. The location was convenient, and the staff were friendly and helpful throughout my stay.

There were a few minor areas that could be improved, but overall everything was good and nothing significantly affected my stay.

Das Hotel liegt im christlichen Viertel Ankawa in einer ruhigen Seitengasse und es gibt dort viele Lokale und Restaurants. Mit der AC konnte man gut heizen, es war ja Feber. Das Internet war super schnell, Der Rezeptionist brachte Süßigkeiten aus Zimmer.

Der TV funktioniert nicht.

As a hotel operating in the Kurdistan Region of Iraq, reception staff should be able to communicate in Kurdish, the region’s primary language. The absence of Kurdish-speaking receptionists can negatively affect customer service, particularly during booking and guest interactions. In addition, reception staff should be proficient in English and Arabic. Both government authorities and hotel regulatory bodies should support and enforce language training and proficiency requirements for hospitality workers.