Beautiful sight full with plenty of places to choose from in the area

N/A

Friendly staff

Nothing

very central

Staff friendly

My tv did not work for the 3 days I stayed. They arremoted to fix it but it kept going out. I was with my handicap bro which required handicap room so couldn't change rooms. The bed was not comfortable. Mattress kept sliding around and needing adjustment

There was not any continental breakfast of any kind. There wasn't any kind of fruits or breakfast bars. The place is to beautiful not to offer breakfast. The room was very beautiful BUT it do not have a microwave.

Not offering breakfast or microwave

No breakfast, the location was excellent right behind the mall

Under staffed and we had to notify the front desk in order to obtain maid service. We noticed that there was only one person attending the front desk and the bar at night

Comodidad

The property was in immaculate condition. Upon arrival we were greeted by Courtney who was an absolute gem. The entire staff was polite, professional, and personable. Such a convenient location to all the great features of Katy.

N/a

The property was in a central location of Katy. Plenty to do around but also if you wanted to be in central Houston, the drive wasn’t too far. Great location

Asthetic was nice, office staff was very ni e and accomadating

There’s no breakfast included and your bar was always closed

To have the mall across the street was a huge bonus. Just about everything you would need is there. The location of this hotel was great. It didn't appear to be in a high crime area. I was able to go for a run on the nearby boardwalk. There is Buckey's nearby as well i recommend visiting it will be well worth it. For the value its a very nice place.

I can't think of anything disappointing about this place.

The shopping Mall was in walking distance, wish I had more time to spend there

I had to ask for an iron and a ironing table, the room does not come with these facilities.

Location

No coffee was available downstairs for the guests, coffee machine was broken. The pool was unavailable. No breakfast only snacks for purchase.

The women at the front desk

There was no Ice machine on the fool and definitely no pool .

Cleanliness

That is close to the Mall

That was not my first time staying there and everything time I go there the ice machine is not working and the wifi is not working

I didn’t have any breakfast- wasn’t aware it was offered

Pool was out of order

I love the design of the hotel. The staff was very friendly. The hotel was very clean.

Everything was great. Do not change anything.

The rooms were comfortable, great value for the price.

The rooms were a little disappointing in terms of cleanliness. I would have liked a little more attention to details.

Very clean

N/a

The clean lines and the "funness" of the room and the proximity to the mall. The staff was really nice.

My water pressure in the bathroom was really low.

Location

The black paint on the walls, felt cheap. The rooms were just ok.

The rooms was spacious and rather clean

The showers are a bit dangerous, the shower floors are so slippery. The microwave is not convenient and the workers are deceptive. The lady that checked me out basically lied to my face and I was home before I got that answer. Not accommodating at all.

Design

No privacy in bathroom needed a door

Pool is green And so we stay one day and the ppl were Rude. They called the police on us cause my 3 year was crying in the shower

All of it