Ótima estrutura e localização, como prometido. Foi muito útil. Na prorrogação diária, a gerência foi muito atenciosa.

Tudo impecável

Da área de lazer, academia, atendimento da portaria. No quarto a cama

O banheiro com cheiro de esgoto, o quarto com cheiro de mofo.

Limpeza, silêncio

Checkin confuso, dupla locação do quarto. Transtorno e muita demora.

Tudo

Localização

Não há limpeza de quarto e nem troca de toalhas e lençóis

Everything was terrible

Everything was terrible, when I arrive at the place they couldn't find my booking, they started arguing that I didn't pay and when they realize that I have paid they started giving excuses about the room, saying that there were another person there and etc. At the end one staff and the manager of the building told me that the room I got doesn't exist anymore, they sold that apartment while ago but they keep renting the apartment and at the check in they give excuses and put you in another cheap room. That is disgusting, I needed to call the police and when they arrive event the police where already familiar with the lady who is doing this. I am impressed how Booking.com can allow such a person in their platform. At the end I rented a room with the hotel itself (this lady its nothing related to the hotel, she just owns some apartments), I paid much cheaper and I had a much better room. This lady will be prosecuted by me and is under police investigation at the moment by committing fraud by renting an apartment that she is not the owner anymore.

Cafe da manhã muito bom, o quarto é relativamente confortável pelo preço da diária, a limpeza estava boa.

O ar condicionado pelo menos do quarto em que fiquei não servia de nada, só consumiu energia sem nenhuma efetividade.

Recepção atenciosa e prestativa

A ducha do banheiro horrível, barulho absurdo do ar condicionado, ar condicionado não estava regulado pegando apenas um ponto do quarto e encontrei uma barata dentro do quarto.

The staff are really friendly

They didn't provide soap, the appliances were old, and the place was smelly

Location is really good

We had issues with the flat we stayed on, and there was a lot of miscommunication on how to properly address the issue, which ended up in no resolution in a timely manner, forcing us to move to a different place

location

didn’t have much support from the owner. there was a little toilet paper in the room. people from reception very rude. room wasn’t clean.

People work

Location