Location is central to amenities and close proximity to a lot of the places I was able to access. I also like the security measures taken to ensure safety with their biometric facial recognition system.

Nothing, all good.

Super clean room with kitchen facilities and smart tv and heater. Lovely lounge area with games and good wifi throughout

Nothing

They have a mini-gym (which can get crowded quite quickly)

Check in was pretty long (30 minutes) and with a little bit of confusion (only one employee had to deal with the multiple questions from several guests/students) Restaurant close by (walkable distance) are only fast-food

The location is good

No laundry availabe , when requested informed me it will take >48 hrs to get the clothes. There is no room cleaning for the whole stay . No toiletries provided , no towels change for 4 days . Room is very hot , no exhaustion fan in toilet , if you open the room window night time it's noisy and insects will come inside ( no net protection on the window, at least if this is the only way to ventilate the room ). ROOM IS FULL OF COCKROACHES ALLOVER ON BED CABINETS TOILET AND THE FRIDGE. THIS WAS VERY BAD AND UNHEALTHY, YOU CAN'T KEEP FOOD OR JUICE OUTSIDE THE FRIDGE . I had to make sure all my belongings were clean before I went back home . I think booking needs to review this facility again as a trustable booking website .

Location and security

Cleaning leave a lot to be desired

Hohe Sicherheit, sehr komfortabel und sauber, super Ausgestattet

Das Zimmer war direkt am Gang, am Abend war es teilweise etwas laut

We was double booked so we are still waiting for one night payment refund its been over a month now. Had to look for alternative accommodation at midnight.

they double booked me and when i arrived at the venue there wasnt anywhere for me to sleep.

I want to acknowledge the many positive aspects of my experience. The staff has been exceptionally friendly, creating a welcoming atmosphere throughout the facility. The gym, in particular, stood out to me; it surpasses other hotel gyms, providing an impressive fitness space. Moreover, the room amenities exceeded my expectations. The size of the fridge caught my attention, and the inclusion of a stove, pots, and microwave in the kitchen was a delightful surprise. **Negative Points:** On the flip side, it's important to note that, like any situation, there are areas that could be improved. However, I believe the positive aspects outweigh the negative, contributing to an overall favorable experience.

I requested an earlier check-in at 11:00, shortly after my booking I received an email stating that my check-in time has been approved. Even tho it was approved for 11:00, I still ran a bit late and arrived at the hotel at 13:30 to which I was told that no rooms are available and check-in is only at 14:00. I showed the staff member the approved check in time email but she replied that it was not approved by her and she can't help me until 14:00. I proceeded to wait until 14:00. Still no check in. I showed my patience is running low by walking up and down reception area. At around 14:15 I was only assisted to check in. I was no running late for my next appointment so I quickly put my bags in the room and rushed out. When I arrived at the face scanner at the garage. It didn't recognize my face and flashed "stranger" I had to park my car again and walk towards reception and let them know I can't go out. They opened the gate for me and said they will sort the issue out and won't have any problems coming back in. Towards the evening I came to the garage scanner and it had the same problem. I called reception and told them I cannot come in. They said they will open for me. After about 7 min of waiting nothing happened and I had to get out of my car again, waited for someone else to scan their face at the main door for me to get in and finally told reception I need to come in. It took me around 20 min all and all just to get into the hotel again. The evening staff captured my face once more and from there it was smooth sailing. I had a much better experience with the evening staff than with the earlier staff. Don't know why the pervious staff team couldn't just capture my face correctly since it was very easily done by the latter team.