Bibi-Khanym Hotel

The two staff members - Rustam and Shohjahon(aka Leo) who welcomed us on arrival and looked after our every need were exceptional. Rustam even spoke to us in French! He carried our bags to our room and facilitated booking a taxi and finding a pharmacy the following morning. This was the last night of our 2-week stay in Uzbekistan and these two young staff members of Turkezm hotel represented everything that is so likeable about the country - warmth, friendliness and excellent hospitality.

Stunning room with fantastic plasterwork and painting. Great location. Fabulous breakfast and helpful staff

We had to pay cash - they had no card machine

Очень понравился отель! Чисто, уютно и комфортно, прекрасная атмосфера. Завтрак отличный — вкусный, свежий и разнообразный. Особенно хочется отметить женщину на ресепшене — очень добрая, вежливая, внимательная и гостеприимная. Она всегда была готова помочь и сделала наше пребывание ещё приятнее. Большое спасибо за такое тёплое отношение к гостям!

Никаких существенных недостатков не заметили. Всё прошло отлично.

the location

Not all the rooms have the charm of the old house, beware of the standard ones: the furniture in the rooms is very tired, as well as the bed linens and towels. It feels like the owners want to save as much money as they can, by for example taking out the bulbs of the lamps or not offering one single bottle of water for free in 3 days. Upon departure, the payment is only in cash and I had to negotiate to get the official registration receipt (with a pictogram, please don‘t accept any hand written piece of paper). It is true that they don‘t often ask for the registration cards when leaving the country but it can happen and to let you risk problems at the border and paying a fine to save paying taxes to the government is a big red flag for me. Also there is currently (September 2022) a huge construction site just opposite the entrance of the hotel which adds a lot of dust.