Nothing

This place is a total SCAM! It was the worst “hotel” ever. The place doesn’t look like the real pictures and it smells like cigarettes. It’s not a comfortable, friendly or nice environment. It actually looks like a house of drug addicted. The neighborhood is very shady and the house looks really old. There was no parking available in the back of the house because it was full of snow. No parking in the street either. Even though everything looked weird at a first glance, I went inside to check it out. There was a guy laying down on the couch in the “entrance/ lobby/ living room”. (?) I went to my reserved room and the floor was dirty (even tough the charge a cleaning fee). I couldn’t stay at that place by any circumstances. I left and had to book another place last minute. Booking.com shouldn’t allow this place to be available as a hotel.

Although there were no rooms with a private bathroom, the room we stayed in was more than comfortable, it made me forget all of my worries & I was completely relaxed & felt refreshed each & every morning I opened my eyes when I was there. The staff on premises was more than helpful, courteous & friendly & made us feel at home almost immediately. What a superb & memorable experience, definitely hope Madison House is around next time I have several days to do what I want. Without a doubt there is where I want to spend them.

Some of the other guests didn't clean up after themselves too well. Other than that, there wasn't too much that we didn't like about the place.

rooms are amazing , love the common area!

clean place and friendly staff

the location is obscure

excellent location for my trip

too drafty, room was cold, no chair in room

Good and cozy home.

The floor was abit dirty and sticky

location. free parking. bed comfortable. kitchen looked well equipped but I personally didn’t use. Had 2 fridges- didn’t use but looked nice. Shared Bathrooms were clean and had toilet paper and paper towels/soap to wash hands. Shared bathroom shower had good water pressure.

customer service of Tanner. When I first arrived he was sleeping on couch in living room and with repeated calls and texts I sat outside for over 20 minutes. Finally another tenant let me in after waking him on the couch just across the windows from me. He never did give me the code so the second day when I got back from my work I tried calling to get in- again no answer. Finally another tenant leaving let me in. Also the sheets had small black hairs when I threw back to get into bed and he then offered me a lint roller at first. After stating that wouldn’t work I got a full set of sheets to put on a Queen bed. I stayed in room 1 off the kitchen. There must be a bathroom right above this room it because in the middle of the night I woke to water dripping on my head. water must have overflowed from something and it leaked through the ceiling. I have mild asthma and all the glade plug-ins everywhere were also hard on my breathing.

Different from our usual stay but nice

Super quite 👌

Location

This should not be listed as a room for rent space

This was a crack house like really a crackhouse with addicts coming and going. the host was a meth - addict for sure by behavior alone it was filthy and had animal fur all over the smell was disgusting shoes everywhere

Stephanie was friendly

I had to ring the doorbell twice before it was answered, even though i gave an accurate check in time and update before arriving. My room wasn’t ready when I arrived so I spent 15 minutes sitting in the living room with a big loud tv after a very long day when all I wanted was a bed. *I didn’t see anyone wearing a mask at all.* The place was kinda weird and janky! Definitely in the middle of renovations but my bedroom door was very crooked, which let in a lot of light, especially when people used the bathroom, which was right next to my room. The smell of air fresheners was so strong the back of my throat hurt. I slept very poorly after a long day when all I needed was a good night’s sleep

LIVE IN STAFF WAS VERY RUDE TO ME & BITCHED AT ME A LOT LIKE I WAS A CHILD...IT WAS HOT IN THERE WHICH KEPT MAKING MY BLOOD SUGAR LOW & I TOLD HER I WAS INSULIN DEPENDANT & THAT BEEING TO.HOT WAS A DANGER TO NY HEALTH CAUSE BEING TOO HOT MAKES MY BLOOD SUGAR VERY LOW & I EVEN TOLD HER I WAS INSULIN DEPENDENT EVEN BEFORE I EVEN WENT THERE CAUSE IM INSULIN DEPENDANT EVEN THOUGH THEIR LISTING SAID QIR CONDITIONED & COMFORTABLE & SHE DISRESPECTED ME BY TEXT AFTER I LEFT THERE CAUSE THE LIVE IN GIRL STAFF BASICALLY CALLED ME A HE SHE JUST CAUSE 8M A TALL WOMQN WHICH WAS VERY UNEXCEPTABLE CAUSE I AM DEFINATELY NONE OF THAT & SHE THREATENED TO SEND BAD NOTES ABOUT ME TO AIRNB WHICH IS ALSO NOT EXCEPTABLE CAUSE NOONE DID WRONG WHILE I WAS THERE BUT HER INCLUDI G TALKI G TO.ME LIKE I WAS CHILD WHILE I WAS THERE LIKE SOMEBODY CRAZY....

What I liked were the people. I think that’s where the high ratings are coming from. It’s certainly not the facility nor management.

Where do I start? I had come to Minneapolis to pay my respects to George Floyd. As an African American, it was already such a painful experience in the aftermath of things and the ongoing fight against injustice. I had driven over 1,000 to to do it. Stephanie is the worst manager of all establishments I’ve ever visited. When I arrived, I received only one towel. No face towel. And I didn’t receive it when I got there. I received it SIX hours later, ONLY after sending a reminder that I didn’t have it. Two days later, I asked for another one and it took over an hour to receive it (mind you, she lives INSIDE the house). I asked for a smaller towel and was told that’s all she had. Contacted the owner of the house, via Booking, and he gave every single bullet point of the personality of a racist. To name a few, 1). Gaslighting (Stephanie normally receives high ratings, so it must be ME), 2). She was actually “doing you a favor” by giving you a second towel. Guests normally receive only ONE (yeah, I know) 3). Even though dealing with Stephanie was like pulling teeth (on top of racist undertones), the owner yet saw my complaint as invisible. (I’d met him when I first got there, so he was aware of who I was). You experience racism with the in-house manager, then the owner is equally/more racist in an establishment where you’ve spent your money to pay respects to the black and brown people dying at disproportions rates just to be gaslighted. The place is not as advertised. Not as clean as it looks. Rooms are much smaller than they look. And the Energy is just...off. This isn’t a place I would ever book again. I hope you choose a place free of RACISM with a management team who actually listens to customers and CHOOSES to see how they racialist black and brown bodies. There’s too much love right now in the works for this type of blatant ignorance.