Good vacation

Very communicative, responds quickly. Made the vacation experience stress and hassle free. The condo was clean, spacious and easy to check in. Very pleased with my experience

First day we arrived the room was not to our expectations because the room was dirty and smelled badly. We addressed the issue with the host and she quickly addressed it by having a cleaner come out to fix the couches and she tried to have her cleaner come out to clean the room. Now the host was great and the room itself was ok but being a retired marine and now having a cleaning buisness myself the cleaner she hired is a liar and very unprofessional. Apparently the cleaner was supposed to come clean the room while we were out for the day so we got up and made sure our things were still packed so we wouldnt have to worry about anything. She said her cleaner will come at 10 to clean while were gone and theres no need to stay. So we left and came back hours later but the room was NOT touched! We asked the host if she was going to have the room cleaned but she said the cleaner would not clean because of the fact that the cleaner has been accused of stealing before and she wont clean it unless our things were put away ....but our things were already put up so that made no sense. We notified her that we had put away our items and nothing has been out since we left but she didnt say anything. However she did refund us a day for our stuggle with stains, and messes , and the entire day of worry. Plus she also gave us a refund for the cleaning fee so i guess thats good. I just hope she can hire someone who can actually be honest and clean for her because her maid does NOT clean!

The pool was not clean. The entire week we stayed there, the water was very cloudy and had debris floating in the pool. People were witnessed walking in off the streets and swimming in the pool with all their clothes on. Seen multiply nights we were at the pool