Got up in the middle of the night and went into the bathroom. Cut on the light and small roaches were everywhere! Complained and no one responded. I even took pictures and sent them in the portal

The property is directly on the beach, for beach coffee each morning, and easy access to the kitchen and bathroom through the day. Perfect for younger kids who may need to go up multiple times. The unit was immaculate, the staff was easy to communicate with and check in/out was a breeze. We would absolutely recommend Pristine Properties and stay with them again!

What a wonderful unit!! Love the convenience to the beach & to restaurants. Would love to come back!!

Calming and peaceful. The view of the beach when you first enter the living room is breath taking. The property is well managed and beautifully decorated. Communication between property management and us was timely, efficient, and helpful from the check in process to check out. Definitely the best vacation for relaxation.

The property itself is amazing – most notably, the location is direct beach access, so it’s convenient for adults with medical/health issues or small children requiring easy/frequent access to the unit. Maintenance issues happen, and unexpected things go wrong with properties from time to time – this is understandable. However, our experience here was, when things do go wrong, that’s when you learn more than you ever wanted to know about the property management company (when you’re supposed to be on vacation). It’s not what happens, it’s how you address what happens that makes the difference. Unfortunately, our experience was that the actual interaction and tone of engagement with Pristine’s property management is predominantly unresponsiveness mixed with untimely and/or insensitive responses depending on the day of the week, and subsequently, which local team member you might be able to connect with… Additionally, we found that being proactive and actively seeking resolution of any possible concerns completely falls to the renter (again you are dealing with all of this while you are supposed to be relaxing on vacation). For us, this completely mitigates any possible benefit the property could provide. Essentially the first two days of our vacation was filled with stress and worry, and now, two weeks later, we are still in process of trying to resolve one final detail. We loved Mexico Beach and will return there in the future. However, we will never stay in another Pristine managed property, anywhere.

Perfect place for a family vacation!

Good time house a mess

Good time house a mess