surrounded by nature, very peaceful!

location

Everything

Nothing

All the aesthetics and calming environments.

There is always a little extra cost for something. We had to pay for room service to brought to our room . A tray fee they call it . The dinner server was not so great . The Spa is amazing and so are their staff. Think I would only just use the Spa and not accommodation .

The whole ambience of the place is amazing.

Absolutely nothing

The views

Very spacious and comfortable rooms

Pool in full view of day visitors … would have preferred pool to be more private

We had a horrible stay, there was no water in the hotel. We had to use water from buckets to bath or flash the toilets. It was a horrible experience in a 5 star hotel. They tried to upgrade us to an executive suit but it didn’t change the fact that the premises didn’t have water.

We had a horrible stay, there was no water in the hotel. We had to use water from buckets to bath or flash the toilets. It was a horrible experience in a 5 star hotel. They tried to upgrade us to an executive suit but it didn’t change the fact that the premises didn’t have water.

Exceptional staff and exceptional facilities! Their service is impeccable! One gentleman at the reception helped me make a last minute spa booking despite them having a heavy agenda. Not encouraging they work beyond their capacity but really appreciated their efforts in going above and beyond expectations for their guests. Breakfast was also splendid! So much variety as we had a breakfast included option. Only the muesli, cereal, yoghurts and pastries were on buffet but eggs and any other option were ordered and served with so much love. Presentation of the served dishes was beautiful!

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