Very clean, very comfortable, felt very safe and welcome

Nothing. The whole place was fantastic

Nothing was moved to an alternative hotel due to a "booking system error"

The hotel i was moved too was full of migrants I assume its the same a sea breeze

A warm welcome and a clean and comfortable room. Leslie was amazing and couldn't do enough for us.

Very clean and close to sea

I thought I was having a cooked breakfast

The TV wasn't working

The location was good and Leslie (housekeeper) was very helpful; she gave us lots of information about the area and some excellent recommendations.

The bed was not a double bed as advertised. It was 3/4 bed and was absolutely not suitable for two adults. We paid for a double room where the bed size specifically states 130cm-150cm bed and we did not get this. When we realised (after a restless sleep), we made the host aware and we were given an extra single room; this was not ideal as we had booked a holiday together and did not expect to be in totally different rooms. The pillows were hard and very heavy (in the event of a flood, they would make good sand bags), the quilt was too heavy for summer. There was only one plug and it was nowhere near the mirror so it was difficult to use a hairdryer/straighteners. The bathroom extractor from the room next door was really loud and when the person in the adjoining room used the bathroom during the night, it was very disturbing. The shower was weak and completely cut out during showering at times. Three of the rooms are in the loft and there were over 40 steps to reach them (very narrow and steep at the top) which made taking cases up very difficult. We felt misled by the good reviews for this hotel as many of the good reviews are actually for the sister hotel and therefore are not representative of the Sea Breeze hotel.

Cheap and proximity to buses and the Prom

Getting in - my phone wasn't working, there was an email exchange about time of arrival so was expecting someone to be there to let me in. No details of how to access if nobody was there were sent. I spent about 40 minutes knocking until a guest heard me. He very kindly rang the owner who told him my keys were in the key safe. His friend then turned up and It took 3 of us to attempt to get into it, the 2 guests said they'd had the same problem the day before. 2 keys - front door and room. I tried the front door key and it didn't work. Luckily one of the fellas gave me his key as his friend had one that worked ok. If you're not on site you do really need to have better communication with guests and sort the key safe and keys out. Not everyone has a mobile handy or working either. Room was adequate for what I paid, breakfast was adequate, cereal, toast, fruit, etc. but it wasn't worth the stress of getting in especially as I had friends to meet not long after my arrival.

The staff were extremely friendly, knew me by name despite not meeting me - had a prior engagement that prevented me from checking in with someone but they made arrangements for me to collect my key via text