The staff were very friendly. I am specially grateful to the two Egyptian brothers (brother SAMIR and brother HAD). These two brothers are very friendly, sincere, helpful and kind. The Indian brother Sarafu-alddin was also very helpful always smiling. I am extremely grateful to these brothers for making my stay an excellent experience in the most blessed city in the World.

We are very happy with our stay. Hady was amazing helping us going up and down to the hotel in the gulf car. All staff were very welcoming and helpful. Also the room was clean and comfortable, bottled water, coffee and tea were free of charge and really nice. And there is also a nice space to pray whenever. Overall the experience was amazing and the hotel was close to Masjid al Haram. Thank you so much, I would highly recommend.

The hotel was elevated but golf car are available to go up and down so it's okay

التشجير الذي خارج الفندق وكذلك المقهى المجاني للنزلاء

صغر دورة المياه للغرفة وعدم وجود إطلاله للغرفة حيث ان الشباك يفتح على جبل ملاصق للشباك

Sa proximité avec le haram.

شكراً للأخوة سمير وشادي على حسن الاستقبال، وبارك الله فيكم. الفندق ممتاز وقريب من المسجد الحرام، وبالضبط للمدخل الرئيسي للطواف بالنسبة للمعتمرين.

Hotel was amazing, staff were all very friendly and attentive. Very close to the haram. Quiet and cozy - a true hidden gem! Would 1000% stay again In sha Allah!

No criticism whatsoever about the hotel itself, other than the fact that it is on a hill and the walk to and from is quite steep. Big steps outside the entrance down towards the road would be a huge improvement.

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الفندق صغير جدا والغرف صغيرة مكان الفندق في مرتفع مما يصعب الذهاب منه وإليه للمسجد الحرام الذي هو أبعد من 800 متر بكثير وليس كما هو مذكور لا يوجد مواقف سيارات البوفيه جدا بسيط لم يعجبني الطعام

Pros : The staff is extremely helpful and kind. Housekeeping especially goes above and beyond to help you out with your requests. We were treated with a lot of generosity by the sales manager there and one of his colleagues who helped us with our luggage and get a cab in peak hours which seemed almost impossible It’s really close to the haram - approx 5-8 min walk

Unfortunately I paid way too much for the value the hotel had to offer. There were electricity issues, the hair dryer did not work, the room photos are pretty misleading as the fittings are old and dusty. Barely anyone at the reception spoke English so it was hard to even complain and fix some issues. I was highly disappointed as it gave cheap motel vibes Another downside is the complexity of the location, it is very close to haram by foot however due to the location no taxis come to pick you up there and it is located on an inclined slope which is super tough to climb up and down, especially with your luggage. The slope is really tough for elderly people so if you’re travelling w someone old or with knee problems, think again cause as for now they do not have a golf car to transport you up and down. Also, this location is frequently closed by the police for crowd management so it’s good to keep that in mind.