Tru By Hilton Monroe, MI

Breakfast was good and offered alot of variety

The view which overlooked a warehouse

DID NOT EAT, BUT IT LOOK NICE! ENJOY THE COFFE!!! THE LADIES THAT I TALKED TO, WAS VERY CONSIDERATE AND NICE.

The Lock on our door, did not work. So we had to leave with the knowing it was unlocked. We had to sleep, knowing it was not locked so we put a chair in front of the door.

Modern and clean

Nothing

All of the staff I encountered from checkin, to the breakfast person who cleared plates away (she was a good ambassador!), and the cleaning crews, were perfectly kind and helpful. I give the staff a 5/5.

My stay was during four nights. For a newish building with the Hilton name I was disappointed about a number of things: * the room air conditioning system was antiquated. Not silent, and very noisy. Lack of proper air circulation. * I felt the sheets had been slept in before (they were changed immediately without question. Thank you). * the included breakfast wasn’t what I expected. Perhaps because I don’t live in the US, it was all individually wrapped breads. Self serve pancakes and yogurt. Plastic utensils. However, the eggs and sausages were tasty, but plastic/paper plates took away the flavor. * the self service coffee offered all day was good but the large pots were often empty. The hot water for tea was often not hot. * I was surprised that pets were allowed in any room. I had imagined it would have been on certain floors only. I like pets. I would have preferred to know that a pet wasn’t occupying some of the rooms, for allergy reasons.