The code given from booking.com was incorrect. We were in the rain and cold for an hour and a half. Then sent and waited for an email from Ian with the correct lock box code. Absolutely inexcusable

There was nowhere comfortable to sit just 2 little boxes the size of a milk crate. No wine glasses or tea,coffee and milk. Don't know why you bother to have a kettle.

convenient location to wedding venue

couldn’t sleep at night due to the loudness of the music hotels opposite..

Perfect location, beautiful room, big shower, comfortable bed, convenient access to property and room and great clear communication with property representative. Would definitely stay again as it serves its purpose perfectly!

Nothing. Very satisfied!

Such a convenient location, close to shops, restaurants, entertainment and public transport. Exceptionally good was the free parking, such a benefit when you consider the location and the great rate for the room.

Initially couldn't locate key lock but when found was obvious.

location was fantastic as we were going to a concert at the palais! very short and easy walk.

apartment was comfortable enough and perfect for what we needed, but needs maintenance.

- shower was leaking - cancelación was non refundable - receipt was no provided after more than a week wasn’t on time to make a reimbursement with the airline and he didn’t let me change the booking or have a reimbursement either so I lost everything - no customer service - no baggage service either. I asked to leave my bag a couple of hours and it was also sent as everything else.

No breakfast service, but crockery & cutlery available for two - found to be rare elsewhere recently ??? Proximity for our needs was excellent & somewhat affordable

A bit noisy, but was to be expected in St. Kilda & opposite a bar. A very small room but well facilitated

Clean , modern, in the action of Acland St

Finding the lock was not easy

It was a self-contained property with a fair amount of storage, iron & ironing board, comfy bed and close to lots of attractions.

Lack of kitchen equipment and existing crockery was dirty with no washing up liquid provided. Also had to request key code for access as hadn’t been supplied by the time we had arrived. Finally the bar across the road was very loud and sadly the windows were not double glazed so we could hear everything.

great location we could walk everywhere

no coffee or sugar

loved how close it was to my venue, beach and shops, was lovely to have good air-conditioning and firm bed

the shower and toilet seat needs fixing as the shower was still letting water out no matter how tight I turned it off and the toilet seat was loose. Would also be good to have a tissue box there as I had to use toilet paper to blow my nose and there was no face washer included with towels.

location

the party’s

Very close to great breakfast cafes

Dripping shower and loose toilet seat

Great location and fantastic view from the roof terrace

The kitchen was missing some plates etc and could do with a good clean.

Location was perfect, central to everything we were doing in St Kilda.

Nothing, was very happy with our stay.

The bed was horrible, old thin on a wooden base

Location is great. Has everything one needs for a night on the town

I know it’s petty but full strength coffee sachets and may be a small milk. But I know in this day and age of lactose intolerance and preferences of non dairy milks it would be hard to please everyone

The location to attend an event at the Palais Theatre was fantastic. We also ate dinner at the bar over the road which was convenient. Off street free parking was a good bonus. Kettle, toaster provided if you want to have a quick breakfast or snack.

The key was in a lock box. No instructions were given as to where the lock box was located. When I found them, there were 4 and again, no indication as to which one was the one I needed to open. Luckily it wasn'r dark as I wouldn't have been able to get into it. The 'key' was a fob with no number on it ...... how do I know what my room number is??? I phoned the contact number but no one answered, nor did anyone ever return my call. Luckily a very helpful girl came up the stails and suggested i try room number *** with the fob. The door opened so I assume we were in the right room. Very poor/lack of communication. If we'd have arrived later and the helpful girl who seemed to know which room should try hadn't come along we would still be standing in the street!!!!! The room was adequate for our needs and the bathroom was clean but the shower dripped all night. Bed a little hard.

No breakfast supplied but location was good as MacDonald was next door

Locotion .

Super close to the Palais theatre. Secure safe free parking.