BET Apartments - Reig

It was the perfect size for me and had a cute little kitchenette that made it feel homey. I really enjoyed the location and took the bus a few times and with a bus stop across the street, that was super helpful. I had a few interactions with the cleaning staff and they were all super helpful and friendly. I also really appreciated how quiet the building was. There is a laundromat next door, along with a supermarket, and I found both of those to be extremely convenient!

There was an odor that never really went away that wasn't great. I smelled it in other parts of Valencia as well, so I don't think it was specific to my apartment, but it also wasn't in other parts of the apartment building either, so I don't really know what to think.

Great location, easy to find and well equipped

Couple of things need updating or some maintenance but overall a really good property. Close to the main road so if you’re noise sensitive take some ear plugs

The apartment was very clean, very spacious and bright. It was clean and there was coffee and tea and everything you need. The owners were kind and available for anything we needed, even though everything was perfect and no assistance was needed

The staff was very responsive and offered an excellent replacement. They were very helpful and made sure that we will be satisfied. Day 3-7 apartment was great. Backgroun: We booked 7 nights. 1st day - we had an issue with the apartment (swage smell, not uncommon in Valencia) and the next morning we complained. Within 1 hour we were offered replacement alternatives. The 2ns day apartment was good. The "Day 3-7 apartment" was great. That 3rd apartment in El Carmen was great and we appreciated it. So our rating is based on a blend of 3 apartments.

The initial apartment had swage smell which disturbed us. We understand that it is not uncommon in Valencia. Still, we felt that it should have been addressed at least by airing the apartment, flashing the swage system and checking for plumbing issues. The next door apartment was OK. Later we read that another renter complained about it too. Later we found that staying in the old town, i.e. El Carmen was, for us, a much better location