sequence KYOTO GOJO

Das Hotel hat eine gute Lage um Kyoto zu erkunden… die 4er Zimmer sind super gross, modern und sehr sauber… für die Wäsche stehen genügend Waschmaschinen/Trockner zur Verfügung… das hauseigene Spa ist klein aber super schön gemacht..

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Man hatte viele USB Slots und Steckdosen vorhanden, auf beiden Bettseiten. Onsen war sauber und sehr erholsam, ein Tag auf den anderen, Wechsel von Männer und Frauen. Man hatte die Möglichkeit seine Koffer und arucksäcke in Schließfächer zu legen, sehr einfach und praktisch gestaltet, da der Check-in erst ab 17:00 erfolgt. Die Zimmer waren geräumig, man hatte genügend Platz seinen Koffer aufzuklappen. Dusche, WC und Waschbecken waren getrennt, was super praktisch ist.

War nicht überall sauber, Bsp neben dem Bett (Seite der Mauer) auf dem Boden. Das Waschen der Kleider war bei +/- 200 Zimmer mit nur 4 Waschmaschinen schwierig. Ich wartete 30 Minuten vor der Waschmaschine, bis eine frei wurde.

Hotel is very nice, the room very comfortable and clean, also they provide pyjamas, and water every day, friendly staff, the restaurant has good food.

They don’t clean the rooms every day.

The spa was nice, and the room was spacious for Japanese standards.

The service doesn’t live up to the expectations when it comes to 4 star hotels. • We were asked to check in in advance online. We spent time and effort doing it and then the page glitched and we had to do it again. We ended up completing the process in the hotel. We found it to be time consuming. None of the other 7 hotels we stayed at in Japan asked for this. • They don’t offer laundry service, but instead - they ask you to do it yourself. It’s not a 4 star hotel experience. We had to wait for the machines to free up and wasted 3 hours on one of the days instead of sightseeing. We would have paid more not to have to deal with this. It feels like a dormitory, and not a hotel. • The same thing happened with the luggage forwarding - it’s a self service activity. All other hotels and places where we stayed handled this for us. Here we had to go through an online process and then fill out labels manually, too. Last but not least - be aware the facilities for men and women aren’t the same every day. They swap between spa and sauna every night, so if you’re staying for one night only you’ll get to experience only one or the other. This isn’t clearly stated anywhere. It’s only in the fine print after you’ve booked. All in all we had a safe and decent stay but for the amount we paid compared to other hotels we stayed at in Japan, this wasn’t worth it