It was a good location. I was able to find restaurants nearby.

There was no on-site person to address concerns/ questions. AC was making noise all day. Walls were thin so you can hear people talking at a normal tone. I didn’t feel safe & slept with stool behind the door. The building sweeps.

Great location & facilities!

Walls are thin, outside noise somewhat loud

Great location for our trip.

Train noise was very bad,TV had no cable or receiver,totally depend on streaming from your device

This was my first time in philly and it was a wonderful experience! This suite looked just like the pictures! It was beautiful inside, very clean, has soap, clean towels, and everything you need. also it was near a lot of great food spots and it reminded me of a little town! Definitely will be booking again at this same spot.

The only downside was the parking. finding street parking was a little hard but i can’t even be mad at it especially when the suite was so great!

Everything was good.

Nothing to clean with, cleaners were there. But no rags and such to clean up with. Need sponge and rags and towels for dishes.

Clean apt in a up and coming neighborhood. Exactly what we were expecting. You get what is advertised.

We were pleased with the accommodations.

It was cute and convenient.

The fans were very loud and I could hear other people in the building and at night it sounded like people they were inside my unit which made my stay not very restful.

it had a modern look like an apartment and not a hotel

that we had to leave after 2 days

Elevator was out of service, trash chute was out of service, the sofa bed is unconfortable but the main problem was the air conditionning system out of service, 81 degree in the appartment day and night ,see picture attached

I loved the aesthetic of the property. Along with the properties location, everything had its own touch of different cultures and vibes.

The elevator was broken. 🥺

Mold on the shower curtain!!!

Area

Didn't see any staff.

Worst customer service.

location. value.

very little I didn’t like! was a little freaked out about the facial recognition at registration.

Everything was clean and location was great.

No parking and I got a ticket.

Room was very spacious and contained everything we needed for a great stay. Enjoyed the walk-in closet and deep bath tub. The living room set up was great since it had a nice table and soft couch. The laundry machines were very useful and helped a lot as well.

Room was next to a passing metro track, since the metro comes from both sides you will hear it every 10 minutes and it can be quite loud. The AC was also very loud.

Let start with the location, awesome location! A lot of food around, the groceries store a little bit far away (10 min walk). The apartment is with kitchen tools and awesome view.

Nothing, everything was perfect!

The Sonder presented really nicely. It has a lot of amenities and was well stocked for my stay.

When I first arrived to the Sonder, I noticed the AC wasn’t working. I left it run for 2 more hours because I didn’t know if it kicked on once I checked in. I quickly realized it wasn’t working and texted their 24/7 customer service number. I didn’t receive any calls or texts back regarding this issue. My tub also wouldn’t drain properly, so I stood in a puddle while showering. I texted the number again this morning and still have no response. I will say that I ran into someone who works for Sonder in the elevator and she said to just keep texting the number because sometimes (even though it shouldn’t happen) it gets overlooked.

Nothing

Everything