Aesthetic and interior

N/A

Cocketts is in a great position in the centre of town. The rooms are adequate, clean and the bed comfortable. Breakfast was prompt and of a good standard.

There are several little things that let Cocketts down. Firstly, very limited drawer space was available in the room, two small drawers, one in each bedisde table and two even smaller ones in a dressing table. Also, there were only 4 coathangers in the wardrobe. Secondly, on using the facilities, we found that the toilet seat was very loose, to the point of almost falling off and also that the shower head was loose and fitted incorrectly, meaning that, unless it was right at the bottom of the rail, it spun around when turned on. This meant that you had to stoop to shower. I comunicated these issues to them, via text message, as this seems to be Cockett's preffered mode of communication and was asked by Effie if we were heading out so that she can ask someone to look at this, I replied that we were.. On returning, nothing had been done and wasn't for the rest of our stay. With the restaurant and bar facilities no longer being open, the place has a feel of going through the motions and is now more akin to a guest house than a hotel, yet at hotel prices.

The breakfast was nice and the staff were attentive.

The matress needs replacing in the Wensleydale room. It was unsupportive and sagging. The lady who met us on arrival was not that welcoming. Our request for ice or a containier for ice that we might find elsewhere was met with unhelpful responses.

Excellent location, very homely and very friendly staff.

Great plentiful breakfast. Got parked outside property every night.

Comfortable bedroom, good shower

Lack of any reception, staff attitude seemed like guests are an intrusion to their daily routine, I handed over wet walking gear to be placed in their drying room and was handed back shoes still very damp next morning, pretty poor breakfast compared against all others during my trip, overall no better than really average.

Location, style, amazing breakfast

NA

It was a great location in Hawes. Local amenities we on the door step and the hotel room we had was with a view if the hills

Free Parking is an issue near the property literally first come first serve. Paying carpark not that far away from the hotel

the staff were lovely, dried our very wet clothes and were very friendly

the bathroom could do with an update but everything else was perfect

Welcome and comfort Welcome and comfort

Great spot, in centre of town but quiet, nice people, good breakfast. Enjoyed our stay!

The staff were friendly, I had plenty of contact prior to our arrival and they booked us into a local Restaurant for our evening meal

NA

The hotel is lovely. We really enjoyed our stay. The bathroom could do with a little update but this did not impact on our stay. The staff were very friendly and the breakfast was really good. Fab central location

Not so Much didn’t like but the bathroom could do with some updating.

It was central

Most things

Excellent staff. Perfect location. Great breakfast Lovely clean rooms with everything you need.

Would have eaten in the restaurant if it had been open, but understand with todays situations this isnt always viable

Welcoming hotel, very comfortable well appointed room and excellent breakfast.

There being no evening meals available in the hotel, Very disappointing standard of food outlets,open for the provision of an evening meal in Hawes.

Great location for touring The Dale's. Staff and breakfast were great and room was comfortable if a little dated.

Nothing

Central

Location on the main street

It was expensive and also as it was out of season parts of it were neglected

Breakfast was good. Room was very clean.

Hotel seemed to be in some sort of transition. No bar or restaurant and furniture stacked in a side room. You had to pass straight to your room as there were no facilities or staff to be seen once you had checked in. More of a B&B ambience, disappointing as it is not a cheap hotel.

Friendly staff and very tasty breakfast esp. the overnight oats

Superb location

Comfortable single room, excellent tea/coffee facilities, good tv and wifi reception.Good toiletries and a lush bathrobe. Excellent breakfast selection and friendly waitress.

Cramped bathroom for somone over 6 foot 2 inches, Parking can problomatic. No dinner available but plenty of pubs wthin close reach of hotel

The room was large spacious and very comfortable and the breakfast was excellent, especially the mushrooms.

Nothing

Lovely host, lovely Hotel.