Not very much. Staff were quite helpful and courteous

The facilities were very poor, bed, furniture and breakfast

Charged my card 60 dollars more than my stay was.

No coffee in room Only one chair Noisy AC

bed was comfy, the breakfast was good.

Booked a disabled room, but were given a regular room. I was in a wheelchair because I had a broken leg. So, not ideal. We complained to the front desk but the clerk seemed to not understand, We're Canadian, and English is our first language! We eventually got a new room, but it took entirely too long to have the room changed.

Our room was comfortable, clean and quiet. We used the complimentary shuttle service from the airport which was fine. We called after picking up our luggage and it arrived in about 15 minutes, The Publix grocery store was nearby so we were able to buy some wine to bring onto our cruise ship.

Clean comfortable bed and room. Easy access to port in the morning. Conveniently located close to airport.

The airport shuttle took a long time to arrive. The breakfast was only so so, it filled you up but it lacked pastries. The pancake machine makes good pancakes though. The bare bones ascetic of the rooms at tru are not particularly appealing to me but they are functional. I noticed that people were waiting a long time in the morning to catch the shuttle to their ships, on the other hand we got our Lyft within minutes and paid half .

Close to the airport and free shuttle.

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A good breakfast

Clean, close to airport.

I loved the free shuttle although I think we waited a good 45 minutes maybe even an hour. I also was glad that you provided an easy sign up with “WAYS” to get us to the cruise port and also the return to the airport.

I tried and tried to get through to the hotel during the lay over in Austin. I don’t know maybe the phones don’t ring in Florida at lunch time. Very frustrating. Called and called no answer. Around 12:30 to 1:30. Who knows maybe to busy.

good

nothing to change

Rooms need more than a bed and desk chair for the money. Spartan is the best I can say. NO place for 2 people to sit in the room.

It was clean and very nice.

Le personnel s’est excusé Pour la navette qui n’est jamais venue, Mais ça n’a pas remplacé le temps.

Nous avons commandé la navette à 2 reprises, nous avons attendu 1h20 pour finalement se commander un taxi. Appeler un vol d’avion, la fatigue, se retrouver debout pendant 1h20 à attendre avec nos bagages,, c’était vraiment frustrant . Les navettes des autres hôtels ont défilé à trois reprises et jamais une seule navette de notre hôtel Petit déjeuner sans intérêt, faible qualité pour le prix de la chambre. La chambre coûtait 342 $ US et j’ai donc été facturé avec les taxes pour 502 $ pour une seule nuit, pour une chambre avec lit King, non pas une suite !

Outdoor area is very inviting. Really liked the 24 hour coffee with flavored cream. Large spacious room

Waited over 45 minutes for shuttle from airport. Our guest room floor was very dirty. The shades didn’t work and the TV had sound but no picture on half the channels. On checking out I shared my concerns and the staff was indifferent and unapologetic.

Nice patio

Check in was terrible. We arrived at noon. We didn’t expect the room to be ready so when the said it would be around 3:00 that was ok. We got into our room at 5:30!!! Service was not good.

Good location. Very clean.

No sel-parking.

Clean

Area pickup at airport no one asked if you were going to Tru and no sign that was readable

Perto do aeroporto, instalações novas e usuais, confortável, boa área fitness.

O anunciado Transfer de FLL, disponível 24 h NÃO FUNCIONA. Motorista desatencioso, apesar de estar instruído de que somente chame o Transfer quando estiver pronto com as malas, que foi o que eu fiz, quando acionei o motorista (e já eram cerca de 23:00 h) ele Me disse que “estava esperando” passageiros no Terminal 3 é que iria demorar uns 25 min para me coletar no Terminal 4. Passou-se 1 h e eu e outros q estavam aí decidimos tomar um táxi para ir ao hotel. Desatenção e ineficiência. Narrei esse episódio quando cheguei ao hotel e foi como se estivesse falando com as paredes. Muita ineficiência de todos os envolvidos …. O outro Dia de manhã , o Transfer funcionou bem (agendado na noite anterior …)

Close to the airport

No comenta

Breakfast was good. Clean rooms.

Nothing really in control of the hotel, the surrounding area was rundown.

pratique pour transit aéroport/port de croisière car c’est tout près.

pas de piscine et matelas un peut dur. Très dispendieux pour ce qui est offert.

Clean,friendly,good value and comfortable. Staff were fantastic and could not be more helpful.Daphne and Diarra were especially helpful and went out of their way to be kind.

Maybe could have been a little bit more fridge food choice but no complaint. We were just late.

Close to the airport and a free airport shuttle on offer. They had a hot breakfast on offer every morning and tea, coffee and water was always available. The beds were comfortable.

Too far from the Marina of the Everglades Cruise Terminal. Wish we’d booked at the Marina as the room views would have been better than the carpark that our room overlooked. No laundromat on the premises.

Very clean, great desk staff, great value. Rooms nicely decorated for the cost conscious traveler.

Charged me more than I was quoted by Bookings

Waiting for room

Nothing

There was no room service, the food was very limited and the receptionist was very unhelpful.

regular

la noche que llegue el hotel era atendido por una sola persona, y cada pasajero tenia que atenderse solos en ubicar su habitación y llevar sus maletas. el encargado era un joven muy atento y capaz.

Breakfast was pretty good.

Checkin was kinda a mess because they had just started a new system.

We flew into Ft. Lauderdale for just for night. Heading to Miami for a cruise the next day. The guy at the desk pointed out a restaurant close buy to eat when we got there. Breakfast was good the next morning..

Bom custo beneficios

Atendentes mal humorados e cafe da manha ruim.